Using the 480i Phone
indicator on the Supervisor’s phone shows that the worker’s phone is in use and busy.
On the 480i, the busy and idle indicators show on the IP phone screen display next to the softkey programmed for BLF functionality. When the monitored user is idle, an icon with the handset
Softkeys as Customized
BLF List
Your system administrator can set a softkey to BLF list.
The BLF list feature on the IP phones is specifically designed to support the BroadSoft Broadworks Rel 13 Busy Lamp Field feature. This feature allows the IP phone to subscribe to a list of monitored users defined through the BroadWorks web portal.
In addition to monitoring the idle and busy state, the BLF list feature also supports the ringing state.
When the monitored user is idle, there is a small telephone icon shown with the handset
The Broadworks BLF feature is not the same as the Broadworks Shared Call Appearance (SCA) feature and does not permit call control over the monitored extension.
Example
A receptionist has a 480i running Broadsoft firmware that subscribes to a list of extensions from the BroadWorks Application Server. Each monitored extension in the list shows up individually on the 480i screen next to a softkey button. The softkey icons on the screen change depending on the state of the extensions.
Connected State
The connected state screen will appear when you are talking to someone on the phone. Connected state functions are available as softkeys on the connected state screen,as wellas hard keyson the phone. These softkeysand hard keys allow you to handle calls, such as transferring, conferencing, and placing calls on hold.
If softkeys have been configured as line/call appearances and you are connected to a call, the line/call appearance softkeys will display beneath the Drop softkey. Pressing the Drop softkey will disconnect you from the call you are connected to.
480i IP Phone User Guide 11
