22 480i IP Phone User Guide
Call Forwarding

Call Forwarding

The call forwarding feature on the
IP phone allows incoming calls to
be forwarded to another
destination. The phone sends the
SIP message to the SIP proxy,
which then forwards the call to the
assigned destination.
Call forwarding is disabled by
default. Your system administrator
can enable call forwarding on a
phone-wide basis or on multi-line
phones on a per-line basis. If you
have configured call forwarding on
an individual line, then the settings
for this line are used; otherwise,
the phone-wide call forward
settings are used. You can have up
to 9 lines on the 480i configured for
call forwarding.
The following are the call forward
modes you can configure for call
forwarding:

Setting Call Forwarding

Use the following procedure to
configure phone-wide call
forwarding.
From the IP phone:
1. Press % on the phone to
enter the Options List.
2. Select Call Forward.
3. Enter the "Call Forward" num-
ber destination for which you
want your incoming calls to be
forwarded.
Note: If you leave the "Number" field
blank, call forwarding is dis-
abled.
4. Enter the "Call Mode" that you
want to set on your phone.
5. Enter the "Number of Rings"
you want to set before the call is
forwarded. Valid values are 1 to
9.
Note: "Number of Rings" field applys
to No Answer and Busy No
Answer modes only.
6. Press Enter to confirm the set-
tings.
From the Aastra Web UI:
1. Click on Basic Settings->Call
Forward.
For Global Call Forward Settings:
2. In the "Mode" field, select the
mode you want to set on your
phone.
Note: To disable call forwarding in the
Aastra Web UI, set the mode to
OFF and remove the phone num-
ber in the "Number" field.
3. In the "Number" field, enter the
call forward number for which
you want your calls to be call
forwarded.
Call
Forward-
Mode Description
Off Disables call forward
All Phone forwards all
incoming calls imme-
diately to the specified
destination.
Busy Phone forwards
incoming calls if the
line is already in use.
No
Answer
Phone forwards the
call if it is not
answered in the speci-
fied number of rings
Busy No
Answer
Phone forwards the
call if either the line is
already in use or the
call is not answered in
the specified number
of rings.
Global Phone uses the phone-
wide call forward set-
ting. This is only valid
when setting the mode
of individual lines.