Acer 4230, 4530 manual Common Problems, Symptoms Verified Go To

Chapter 4

Troubleshooting

Common Problems

Use the following procedure as a guide for computer problems.

NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses.

1.Obtain the failing symptoms in as much detail as possible.

2.Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating the same operation.

3.Use the following table with the verified symptom to determine which page to go to.

Symptoms (Verified)	Go To
Power On Issue	Page 116
No Display Issue	Page 117
LCD Failure	Page 119
Internal Keyboard Failure	Page 119
Touch Pad Failure	Page 120
Internal Speaker Failure	Page 120
Internal Microphone Failure	Page 122
ODD Failure	Page 124
Rightside USB Failure	Page 127
Modem Failure	Page 127
WLAN Failure	Page 128
Acer EasyLaunch Button Failure	Page 128
Acer MediaTouch Failure	Page 129
Fingerprint Reader Failure	Page 129
Thermal Unit Failure	Page 130
HDTV Switch Failure	Page 130
Other Functions Failure	Page 131
Intermittent Failures	Page 132
Undermined Failures	Page 132

4.If the Issue is still not resolved, see “Online Support Information” on page 187.

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