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Memorex MPH6990 owner manual Troubleshooting, Symptom Suggestion

Models: MPH6990

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UC374BH(MPH6990) OM ENG 6/5/02 8:57 AM Page 49

Additional Information (continued)

Troubleshooting

If your phone is not performing to your expectations, please try these simple steps first.

Symptom	Suggestion
The status LED light won't	• Make sure the AC adapter is plugged into
come on when the handset	the base unit and wall outlet.
is placed in the base unit.	• Make sure the handset is properly seated in the
	base unit.
	• Make sure the charging contacts on the
	handset and base unit are clean.
The audio sounds weak	• Make sure that the base unit antenna is in a
and/or scratchy.	vertical position.

•Move the handset and or base unit to a different location away from metal objects or appliances and try again.

•Press DELETE/CHANNEL to help eliminate background noise.

•Make sure that you are not too far from the base.

Can't make or receive calls. • Check both ends of the telephone line cord.

•Make sure the AC adapter is plugged into the base unit and wall outlet.

•Disconnect the AC adapter for a few minutes, then reconnect it.

•Change the digital security code (See page 46).

•Make sure TALK/FLASH is pressed.

The handset doesn't ring or	• The battery pack may be weak. Charge the battery
receive a page.	for 15-20 hours.
	• The handset may be too far away from the base unit.
	• Place the base unit away from appliances or
	metal objects.
	• Change the digital security code (See page 46).
The Caller ID disappears.	• The handset was picked up before the second ring.
The Caller ID does	• The call was placed through a switch board.
not display.	• Call your local telephone company to verify your
	Caller ID service is current.
Severe noise interference.	• Keep the handset away from microwave ovens,
	computers, remote control toys, wireless
	microphones, alarm systems, intercoms, room
	monitors, fluorescent lights and electrical appliances.
	• Move to another location or turn off the source
	of interference.

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Memorex MPH6990 owner manual Troubleshooting, Symptom Suggestion

Contents

MPH6990 Features IntroductionControl and Functions Table of Contents Important safety instructions Additional battery safety precautions Cordless telephone privacyFCC Wants You To Know Telephone Line ProblemsImportant electrical considerations RangeRadio Interference More Than One Cordless Telephone13 to Read This First10 to 33 toChecking the package contents StepSetting up the base unit Choose the best locationConnect the base unit Surge ProtectorsChoose the dialing mode TipPreparing the battery pack Cleaning the battery contacts Battery use time per chargeWhen the battery charge becomes low Do not use any liquids or solventsDialing from standby Dialing from talk modeMaking Calls RedialingReceiving Calls Instant Talk when ringingAny key when ringing Receiving a callTo locate the handset while it’s off the base Handset Ringer and Earpiece VolumeUsing the Page Feature Memory Storing Storing phone numbers and namesAfter about 2 seconds, Memory Store is displayed Number of times key is pressed Steps for entering names and special charactersIf you make a mistake while entering a name Dialing from standby Memory DialingMaking calls with memory dialing Program name Program number Dialing from talk modeDisplay a Programmed Number Memory Editing Editing a stored name and/or phone numberMemory Erasing Erasing a stored name and phone numberMaking calls with speed dialing Speed Dial FeatureStoring and Editing the Speed Dial Deleting the Speed DialCaller ID Caller ID FeaturesSetting Caller ID options/Language When the telephone rings Long Distance Calls and Area Code Setting/Cancellation Viewing the Caller ID message listDeleting information from the Caller ID list When the pointer is at YesWhen the pointer is at No Deleting a Caller ID messageCalling a party from the Caller ID list Using the Caller ID listStoring Caller ID messages in Memory Using Caller ID with Call Waiting service Answering Machine Turning the Answering System On/OffSetting up Your Answering System Using the Menu ModeSetting the Time Setting the ring time Announce only feature Selecting the message record timeTurning the Message Alert tone Off by pressing any key Setting the Message Alert toneSelecting the Language Setting the base ringer volume Adjusting the speaker volume levelRecording a personal outgoing message Greeting Setting Your Outgoing Message GreetingPreset message Choosing between the two outgoing messagesUsing Your Answering System Playing your messagesRepeating a Message Skipping a messageDeleting a messages Voice memoRemote access away from home Recording a conversationCommand Function Turn on the answering system remotely Additional Information Changing the digital security codeDirect wall plate mounting Mounting the base unit on a wallStandard wall plate mounting Power Failure MaintenanceBattery replacement and handling Ni-CdTroubleshooting Symptom SuggestionFor Parts and ACCESSORIES, Contact FOX INT’L AT Terminal Equipment Radio Equipment Index I, GLimited WARRANTY-CORDLESS Telephones Memo Memo UCZZ01374DZ