USB Failure Rightside, Modem Function Failure | Acer 4736Z, 4736G

USB Failure (Rightside)

If the rightside USB port fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs:

Modem Function Failure

If the internal Modem fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs:

Chapter 4

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Acer 4736Z, 4736G manual USB Failure Rightside, Modem Function Failure

Contents

Aspire 4736G/4736Z Series Service Guide Revision History Copyright Conventions Preface Page Table of Contents Viii Microsoft Windows Vista Environment Test Aspire 4736G/4736Z Series Table of Contents Chapter Features Power subsystem Dimensions and WeightCommunication Privacy control Environment Intel Penryn Processor System Block Diagram Icon Description Your Acer Notebook tourFront View Closed Front View Hdmi Left View Rear View Right View Bottom View Icon Function Description IndicatorsEasy-Launch Buttons Function Left Button Right Button Main touchpad Touchpad Basics with fingerprint reader Lock Keys and embedded numeric keypad Using the Keyboard Key Description Windows Keys Hotkey Icon Function Description Hot Keys US dollar sign Euro symbolSpecial Key Acer GridVista dual-display compatible Using the System UtilitiesPage Processor Specification Hardware Specifications and ConfigurationsProcessor Specifications System Board Major Chips Specifications Specification Memory Combinations Slot Total Memory System Memory Specifications Model Name Hard Disk Drive Interface Specifications Sata Super-Multi Combo Module Specification Super-Multi Combo Module Specification DMA Blueray Combo Drive Specification LG LP140WH1 LCD Specification Keyboard Specification VGA Graphic Controller SpecificationMedia Card Reader Specification Audio Interface Specification Battery Finger Print Reader Specification Chapter Navigating the Bios Utility Bios Setup Utility Parameter Description Information Parameter Description Format/Option Enables or disables the Press F12 to display bootMain Security Disabled orParameter Description Option Clear or Set Removing a Password Setting a Password Changing a Password Parameter Description Submenu Items Power Acpi S3 Boot Exit Bios Flash Utility DOS Flash Utility Page WinFlash Utility Remove HDD Password Remove HDD/BIOS Password Utilities Key in biospw 14452 Removing Bios Passwords Cleaning Bios Passwords Miscellaneous Utilities Using Boot Sequence SelectorUsing DMITools Example 2 Write Product Name to Eeprom Chapter Disassembly Requirements Machine Disassembly and Replacement Disassembly Process Pre-disassembly InstructionsGeneral Information Main Screw List Description Quantity Acer P/N Screw List Step Quantity External Module Disassembly ProcessExternal Modules Disassembly Flowchart Removing the Battery Pack Removing the SD dummy card Removing the Lower Covers Carefully open the HDD Cover Chapter Step Size Quantity Screw Type Wlan Module M2*3 Removing the Wlan Module Removing the Dimm Modules Removing the Hard Disk Drive Module Step Size Quantity Screw Type HDD Carrier M3*3 Step Size Quantity Screw Type ODD Module M2.5*5 Removing the Optical Disk Drive Module Step Size Quantity Screw Type ODD Bracket M2*3 Main Unit Disassembly Flowchart Main Unit Disassembly Process Step Screw Quantity Step Size Quantity Screw Type Hinge Covers M2*3 Removing the Hinge Covers Step Size Quantity Screw Type Removing the Switch Cover Chapter Removing the Keyboard Step Size Quantity Screw Type Speaker Module M2.5*3 Removing the Speaker ModulePage Step Size Quantity Screw Type LCD Module M2.5*5 Removing the LCD ModulePage Chapter Remove the two securing screws from the left LCD hinge Remove the two securing screws from the right LCD hinge Removing the Upper Base Chapter Page Removing the Finger Print Reader Page Removing the TouchPad Bracket Remove the TouchPad Bracket from the Upper Base Chapter Removing the Media Board Step Size Quantity Screw Type Media Board M2.5*3 Step Size Quantity Screw Type USB Board M2.5*3 Removing the USB Board Lift the USB Board clear of the casing Chapter Step Size Quantity Screw Type Modem Module M2*3 Removing the Modem Module Removing the Bluetooth Module Step Size Quantity Screw Type Mainboard M2.5*3 Removing the MainboardPage Removing the RJ-11 Port Page Removing the Thermal Module Page Removing the CPU LCD Module Disassembly Flowchart LCD Module Disassembly Process Step Size Quantity Screw Type LCD Bezel M2.5*5 Removing the LCD Bezel Lift the bezel away from the panel Chapter Step Size Quantity Screw Type Camera Module M2.5*3 Removing the Camera Module Removing the LCD Panel Lift the LCD Panel out of the casing as shown Removing the LCD Brackets and FPC Cable Removing the Antennas Removing the MIC Module Replacing the MIC Module LCD Module Reassembly Procedure Replacing the Antennas 106 Chapter Ensure that the securing pin is properly located Chapter 107 Replacing the LCD Panel Page Replacing the Camera Module Replacing the LCD Bezel Replacing the CPU Main Module Reassembly Procedure Replacing the Thermal Module Replacing the RJ-11 Port Page Replacing the Mainboard Replacing the Modem Module Replacing the Bluetooth Board Replacing the USB Board Replacing the Media Board 120 Chapter Replacing the Finger Print Reader Replacing the TouchPad Bracket 122 Chapter Replacing the Upper Cover 124 Chapter Page Replacing the LCD Module Chapter 127 Replace the adhesive strip to secure the cables in place Replace the two securing screws Chapter 129 Replacing the Speaker Module Replacing the Keyboard Replacing the Switch Cover Page Replacing the Hinge Covers Replacing the ODD Module Place the HDD carrier on the HDD Replacing the Hard Disk Drive ModuleReplacing the Dimm Modules Replacing the Lower Covers Replacing the Wlan Module Replacing the SD Card Dummy Trays Replacing the Battery Symptoms Verified Go To Common Problems Computer Shutsdown Intermittently Power On Issue No Post or Video No Display Issue Abnormal Video Display Random Loss of Bios Settings Built-In Keyboard Failure LCD Failure Internal Speaker Failure Touchpad Failure Sound Problems Internal Microphone Failure Microphone ProblemsSelect Set up microphone Select Startup Repair HDD Not Operating CorrectlySelect Repair your computer ODD Not Operating Correctly ODD Failure Discs Do Not Play Drive Not Detected Modem Function Failure USB Failure Rightside Bluetooth Function Failure Wireless Function Failure Media Board Failure EasyTouch Button Failure Thermal Unit Failure Fingerprint Reader Failure Other Failures External Mouse Failure Undetermined Problems Intermittent Problems Sec Post Codes TablesMemory Code Description BDS & Specific action Each Driver entry point used in 80PORT Each Peim entry point used in 80PORT Securitystub Moniterkey Each SmmDriver entry point used in 80PORT Pin Description Top View Bottom View Clearing Password Check Clearing Password Check and Bios RecoverySteps for Clearing Bios Password Check Hardware Open Gap Description Bios Recovery Boot Block Bios Recovery by Crisis DiskBios Recovery Hotkey Steps for Bios Recovery by Crisis Disk FRU Field Replaceable Unit List Main Module Aspire 4736G/4736Z Series Exploded Diagrams Category Description Acer P/N Adapter Aspire 4736G/4736Z Series FRU ListBoard Cable Category Description Acer P/N Case/Cover/Bracket Assembly Super Multi Drive CPU/ProcessorCombo Drive HDD Blueray Combo Keyboard 33.AD302.004 Assy LCD Module 14.1 IN. Wxga Glare W Screw List Aspire 4736G/4736Z Series Appendix a Appendix B Test Compatible Components Microsoft Windows Vista Environment Test Finger Print Reader Vendor Type Description Seagate Sata LF F/W0001SDM1 Vendor Type Description Modem Remote ControlNorhtbridge Southbridge Vram Appendix C Online Support Information 184 Index 186