Acer 4736Z, 4736G manual Common Problems, Symptoms Verified Go To

Chapter 4

Troubleshooting

Common Problems

Use the following procedure as a guide for computer problems.

NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses.

1.Obtain the failing symptoms in as much detail as possible.

2.Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating the same operation.

3.Use the following table with the verified symptom to determine which page to go to.

Symptoms (Verified)	Go To
Power On Issue	Page 140
No Display Issue	Page 141
LCD Failure	Page 143
Internal Keyboard Failure	Page 143
Touchpad Failure	Page 144
Internal Speaker Failure	Page 144
Internal Microphone Failure	Page 146
ODD Failure	Page 148
Rightside USB Failure	Page 151
Modem Failure	Page 151
WLAN/WiMAX Failure	Page 152
Bluetooth Failure	Page 152
EasyTouch Button Failure	Page 153
Media Board Failure	Page 153
Finger Print Reader Failure	Page 154
Thermal Unit Failure	Page 154
Other Functions Failure	Page 155
Intermittent Failures	Page 156
Undetermined Failures	Page 156

4.If the Issue is still not resolved, see “Online Support Information” on page 183.

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