Acer 5635 manual Common Problems, Symptoms Verified Go To

Chapter 4

Troubleshooting

Common Problems

Use the following procedure as a guide for computer problems.

NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses.

1.Obtain the failing symptoms in as much detail as possible.

2.Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating the same operation.

3.Use the following table with the verified symptom to determine which page to go to.

Symptoms (Verified)	Go To
Power On Issue	Page 92
No Display Issue	Page 93
LCD Failure	Page 96
Internal Keyboard Failure	Page 97
TouchPad Failure	Page 98
Internal Speaker Failure	Page 99
Internal Microphone Failure	Page 101
Right Side USB Failure	Page 103
Other Functions Failure	Page 105
Intermittent Problems	Page 105
Undetermined Problems	Page 105

4.If the Issue is still not resolved, see “Online Support Information” on page 185.

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