9
Incidents
Note ! : The printer is fitted with an automatic time-out to prevent overheating, this can be tripped
when performing large print jobs. The printer automatically restarts the current print job
as soon as the temperature drops back to normal.
Error indicators
Indicator Cause
Flashing red End of ribbon
No more paper
Paper jam
Permanently red Data reception error
Consumable not compatible
File format not supported
PROBLEMS SOLUTIONS
No mains supply
• Check that the power supply is correctly plugged into the mains.
• Check that the power supply connector is correctly plugged into the
printer.
• Check that the mains socket is working (check fuses and/or circuit
breakers of your installation as necessary).
The printer was unplugged
during a print job
• Check that the printer is off and then reconnect the mains lead.
• Switch on the printer and wait for the initialisation phase to be completed,
until the indicator associated to this function lights up green.
• If a sheet of paper is jammed, carry out the procedure (refer to paragraph
Paper jam, page8).
• Printing will resume automatically.
No photograph is printed on
a sheet
• Are you using sheets that meet the technical specifications (refer to
paragraph Consumables, page7).
• Have the sheets been inserted glossy face up?
The photograph is marked
with a continuous line or a
lot of spots
• Clean the printhead (refer to paragraph Cleaning the print head,
page8).
No printout from your
personal computer or
camera
• Check that the cable is correctly connected (PC, camera...).
• Is the printer driver installed?
• Have you validated your consumable with the smartcard supplied?
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