AP1100
Incidents
Note ! : The printer is fitted with an automatic
Error indicators
Indicator | Cause | |
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Flashing red | End of ribbon | |
No more paper | ||
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| Paper jam | |
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Permanently red | Data reception error | |
Consumable not compatible | ||
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| File format not supported | |
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PROBLEMS | SOLUTIONS | |
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| • Check that the power supply is correctly plugged into the mains. | |
| • Check that the power supply connector is correctly plugged into the | |
No mains supply | printer. | |
| • Check that the mains socket is working (check fuses and/or circuit | |
| breakers of your installation as necessary). | |
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| • Check that the printer is off and then reconnect the mains lead. | |
| • Switch on the printer and wait for the initialisation phase to be completed, | |
The printer was unplugged | until the indicator associated to this function lights up green. | |
during a print job | • If a sheet of paper is jammed, carry out the procedure (refer to paragraph | |
| Paper jam, page 8). | |
| • Printing will resume automatically. | |
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No photograph is printed on | • Are you using sheets that meet the technical specifications (refer to | |
a sheet | paragraph Consumables, page 7). | |
• Have the sheets been inserted glossy face up? | ||
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The photograph is marked | • Clean the printhead (refer to paragraph Cleaning the print head, | |
with a continuous line or a | ||
page 8). | ||
lot of spots | ||
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No printout from your | • Check that the cable is correctly connected (PC, camera...). | |
personal computer or | • Is the printer driver installed? | |
camera | • Have you validated your consumable with the smartcard supplied? |
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