
AP1100 
Incidents
Note ! : The printer is fitted with an automatic 
Error indicators
| Indicator | Cause | |
| 
 | 
 | |
| 
 | 
 | |
| Flashing red | End of ribbon | |
| No more paper | ||
| 
 | ||
| 
 | Paper jam | |
| 
 | 
 | |
| Permanently red | Data reception error | |
| Consumable not compatible | ||
| 
 | ||
| 
 | File format not supported | |
| 
 | 
 | |
| 
 | 
 | |
| PROBLEMS | SOLUTIONS | |
| 
 | 
 | |
| 
 | 
 | |
| 
 | • Check that the power supply is correctly plugged into the mains. | |
| 
 | • Check that the power supply connector is correctly plugged into the | |
| No mains supply | printer. | |
| 
 | • Check that the mains socket is working (check fuses and/or circuit | |
| 
 | breakers of your installation as necessary). | |
| 
 | 
 | |
| 
 | • Check that the printer is off and then reconnect the mains lead. | |
| 
 | • Switch on the printer and wait for the initialisation phase to be completed, | |
| The printer was unplugged | until the indicator associated to this function lights up green. | |
| during a print job | • If a sheet of paper is jammed, carry out the procedure (refer to paragraph | |
| 
 | Paper jam, page 8). | |
| 
 | • Printing will resume automatically. | |
| 
 | 
 | |
| No photograph is printed on | • Are you using sheets that meet the technical specifications (refer to | |
| a sheet | paragraph Consumables, page 7). | |
| • Have the sheets been inserted glossy face up? | ||
| 
 | ||
| 
 | 
 | |
| The photograph is marked | • Clean the printhead (refer to paragraph Cleaning the print head, | |
| with a continuous line or a | ||
| page 8). | ||
| lot of spots | ||
| 
 | ||
| 
 | 
 | |
| No printout from your | • Check that the cable is correctly connected (PC, camera...). | |
| personal computer or | • Is the printer driver installed? | |
| camera | • Have you validated your consumable with the smartcard supplied? | 
9
