controlerror codesERROR CODES

this section is provided for the assistance of qualified technicians only and is not intended for use by untrained or unauthorized service personnel. if your alto-shaam®unit is not operating properly, check the following before calling your authorized alto-shaam service agent:

check that unit is receiving power. circuit breaker turned on?

do not attempt to repair or service the oven beyond this point. contact alto-shaam for the nearest authorized service agent. repairs made by any other service agents without prior authorization by alto-shaam will void the warranty on the unit.

when the oven malfunctions, an error code will appear in the display.

PRESS THE START ICON TO ACKNOWLEDGE THE ERROR.

The icons that begin to flash represent operational modes that are still usable. when the oven fault is corrected, the combitherm will return to normal operation.

error

error call out in display

description of error

possible cause

code

 

 

 

 

 

 

 

e01

Low Water Boiler

Low water level in boiler

— Water supply is shut off.

 

 

 

— Low water pressure .

 

 

 

— Generator drain cap missing or loose .

 

 

 

— Generator drain pump is not sealing .

 

 

 

— Generator drain pump elbow leaking .

 

 

 

— Faulty or scaled water level probe.

 

 

 

— Faulty or plugged dual solenoid valve assembly.

 

 

 

— Wiring or connection issue .

 

 

 

— No output to dual solenoid from relay board .

 

 

 

— Relay board, high voltage is not operating.

 

 

 

 

e02

Control Temperature High

Relay board surface

— Wiring or connection issue .

 

 

temperature too high

— Cooling fan on Relay board assembly is

 

 

 

not operating .

 

 

 

— Cooling Fan on display board is not operating.

 

 

 

— Main Cooling fan is not operating.

 

 

 

— Cooling Fan on motor drive is not operating.

 

 

 

— Unit is less than 20” from a heat producing source

 

 

 

on its left hand side.

 

 

 

 

e03

Fan Motor Error

Fan motor does not work

— Exhaust hood is not operating properly.

 

 

 

— Check LED fl ashes on the Motor Control.

 

 

 

see motor control error code list .

 

 

 

— Connection Issue on Hall Effect sensor.

 

 

 

— Fan wheel is not operating.

 

 

 

— Hall sensor does not detect motor rotation.

 

 

 

 

e04

Fan Motor 2 Error

Lower fan motor on 20•20

— Exhaust hood is not operating properly.

 

 

does not work

— Check LED fl ashes on the Motor Control.

 

 

 

see motor control error code list .

 

 

 

— Connection Issue on Hall Effect sensor.

 

 

 

— Fan wheel is not operating.

 

 

 

— Hall sensor does not detect motor rotation.

 

 

 

 

e11

Convection Temperature

Excess oven temperature

Convection Mode & Combi Mode:

 

High

 

— Convection Oven contactor(s) stuck closed.

 

 

 

— N6 Oven Cavity Temperature probe defective.

 

 

 

— N6 Cavity probe connection problem.

 

 

 

— Relay board, high voltage is not operating.

 

 

 

— Wiring or connection issue .

 

 

 

Combi Mode Only:

 

 

 

— Insuffi cient water supply into oven for

 

 

 

steam production .

 

 

 

 

 

 

 

continued on next page

CT Express INSTALLATION MANUAL • 20.

Page 22
Image 22
Alto-Shaam 4.10ESiVH, 4.10esi manual Controlerror codesERROR Codes, Press the Start Icon to Acknowledge the Error

4.10esi, 4.10ESiVH specifications

The Alto-Shaam CombiOven series, including models 4.10ESiVH, 4.10ESi, and 4.10CCi, is a revolutionary line of cooking equipment designed to enhance versatility and efficiency in commercial kitchens. These combi ovens are engineered for advanced cooking techniques, combining steam and convection heat, allowing chefs to achieve precise cooking results while conserving energy and promoting food quality.

One of the main features of the Alto-Shaam CombiOven is its FlexiRack system, which optimizes space and provides flexibility. This system allows for the seamless configuration of cooking trays, making it easy to adjust cooking capacity based on specific needs. The ovens also come with removable, dishwasher-safe racks that simplify cleaning and maintenance, further enhancing operational efficiency.

The 4.10ESiVH model features Alto-Shaam's exclusive Halo Heat technology, which creates a gentle, even heat distribution throughout the cooking chamber. This technology not only enhances cooking performance but also preserves food moisture and texture, resulting in superior finished dishes. Additionally, the models are equipped with a state-of-the-art touchscreen interface that streamlines the cooking process. Customized cooking programs can be set, and real-time monitoring ensures consistent results across different culinary applications.

Another notable characteristic of the Alto-Shaam CombiOven series is its energy-efficient design. These ovens consume less energy compared to traditional cooking methods, aligning with sustainability goals in modern kitchens. The built-in water filtration system ensures the steam produced is of high quality, reducing scale buildup and extending the lifespan of the equipment.

Furthermore, the 4.10CCi model includes advanced features such as a core temperature probe and multiple cooking modes, including steam, convection, and combination cooking. This level of versatility allows chefs to prepare diverse dishes, from moist baked goods to perfectly roasted meats. The compact design of the ovens also makes them suitable for operations with limited space, without compromising on performance or capacity.

In summary, the Alto-Shaam CombiOven series, particularly the 4.10ESiVH, 4.10ESi, and 4.10CCi models, stand out in the market for their innovative technology, user-friendly functionality, and energy-efficient performance. These ovens empower chefs to create restaurant-quality meals with ease, making them an invaluable asset for any professional kitchen.