I NST ALLATIO

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ERR O R COD ES

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

This section is provided for the assistance of qualified technicians only and is not intended for use b y

 

 

 

 

untrained or unauthori zed service personn el. If your Alto-Shaam

® unit is not operating properly, check the

 

 

 

 

following before calling you r Authorized Alto-Shaam Servi ce Agent:

 

 

 

 

Check the power flo w to the unit. Pl ug in outl et?

 

 

 

 

 

 

 

Do not attempt to repa ir or service the Com biOven™ bey ond thi s point. Contact Alto-Shaam for the

 

 

 

 

 

nearest authorized service agent. Repairs made by any other serv ice agents without prior authorization

 

 

 

 

 

by Alto-Shaam will void the warranty on the u nit.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Error

Displa y Sho ws

When do es th e e rror

 

Possible reason

 

 

 

Code

occ ur?

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

E01

 

Low Water Boiler

Low water level in boiler

— Water supply is shut off.

 

 

 

 

 

 

 

— Low water pressure.

 

 

 

 

 

 

 

— Generator drain cap missing or loose.

 

 

 

 

 

 

 

— Generator drain pump is not sealing.

 

 

 

 

 

 

 

— Generator Drain pump elbow leaking.

 

 

 

 

 

 

 

— Faulty or scaled water level probe.

 

 

 

 

 

 

 

— Faulty or plugged dual solenoid valve assembly.

 

 

 

 

 

 

 

— Wiring or connection issue.

 

 

 

 

 

 

 

— No output to dual solenoid from relay board.

 

 

 

 

 

 

 

 

 

 

 

 

E02

 

Control Temperature High

Relay board surface temperature

— Cooling fan on Relay board assembly is not operating.

 

 

 

 

 

 

too high

— Cooling Fan on display board is not operating.

 

 

 

 

 

 

 

— Main Cooling fan is not operating.

 

 

 

 

 

 

 

— Cooling Fan on motor drive is not operating.

 

 

 

 

 

 

 

— Unit is less than 20" from a heat producing source on

 

 

 

 

 

 

 

its left hand side.

 

 

 

 

 

 

 

 

 

 

 

 

E03

 

Fan Motor Error

Fan motor does not work

— Exhaust hood is not operating properly.

 

 

 

 

 

 

 

— Check LED flashes on the Motor Control.

 

 

 

 

 

 

 

— See Motor Control Error Code list.

 

 

 

 

 

 

 

— Connection Issue.

 

 

 

 

 

 

 

 

 

 

 

 

E11

 

Convection Temperature High

Excess oven temperature

Convection Mode & Combi Mode.

 

 

 

 

 

 

 

— Convection Oven contactor(s) stuck closed.

 

 

 

 

 

 

 

— N6 Oven Cavity Temperature probe defective.

 

 

 

 

 

 

 

— N6 Cavity Probe connection problem.

 

 

 

 

 

 

 

Combi Mode Only

 

 

 

 

 

 

 

— Insufficient water supply into oven for steam

 

 

 

 

 

 

 

production.

 

 

 

 

 

 

 

 

 

 

 

 

E13

 

Boiler Temperature High

Boiler temperature overheats

— Scale build up inside steam generator.

 

 

 

 

 

 

 

— B4 Probe connection problem.

 

 

 

 

 

 

 

— B4 probe faulty.

 

 

 

 

 

 

 

 

 

 

 

 

E15

 

Condensor Temperature High

Excess condensor temperature

— Untreated Water Supply Line is shut off.

 

 

 

 

 

 

 

— Untreated water supply line is connected to warm

 

 

 

 

 

 

 

water.

 

 

 

 

 

 

 

— B3 probe connection problem.

 

 

 

 

 

 

 

— B3 probe is faulty.

 

 

 

 

 

 

 

— Single solenoid valve Y2 obstructed or faulty.

 

 

 

 

 

 

 

— Wiring or connection problem.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

CONTINUED ON NEXT PAGE

COMBITOUCH™ ES SERIES • ELECTRIC INSTALLATION MANUAL • 28 .

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Alto-Shaam MN-29245 manual Err O R Cod Es