Alto-Shaam MN-29245 manual RA NSP O RTA TIO N D Amage Laims

T RA NSP O RTA TIO N D AMAGE AND	C LAIMS
All Alto -Shaam equipment is sold F.O.B. shi pping point , and when ac cepted by the
carrier, such s hip ments bec ome the prop erty of the consi gnee.

Should damage occur in s hipment, it is a mat ter b etween th e c arrier and the c onsi gnee. In such cases, th e ca rrier is as sumed t o be responsible f or the sa fe del ivery of t he merchandise, un less negl igence can b e e stablished on t he pa rt of the shipper.

1.	Mak e a n imme diate insp ection w hil e the equ ipment is sti ll in the truc k or im medi atel y after it is mov				ed to the
	receiv ing area. Do n ot wait unt il after t he mater ial is moved to a stora ge area .
2.	Do not sig n a de livery re ceipt or a freig ht bi ll unt il yo u ha ve ma de a proper cou nt and inspe ctio n of al l
	merch andise receiv ed.
3.	Note all damage t o pac kage s di rect ly o n t he carri er ’s del ivery rec eipt.
4.	Mak e c erta in t he dri ver si gns thi s receipt. If he refus es to sign, make a nota			tion of this ref usal on the	receipt .
5.	If the d riv er re fuses to all ow i nsp ecti on, w rit e t he fol lowin g on the		delivery	receipt :
	Dri v er ref use s to	al low in spec tion of conta	iner s fo r vi sibl e d ama ge.
6.	Telep hon e the c arrie r’s offi ce immed iately	upo n fi nding da mage, and reques t an i nspec tion. Ma il a writ ten
	confirm ation of t he time, d ate, and th e p ers on call ed.
7.	Sav e a ny package s and pack ing mat eri al f or fu rther inspe ctio n b y the c arri er.

8.Prom ptly file a writ ten c laim w ith t he carri er and atta ch copi es of a ll supp orting pa perwork .

We w ill contin ue our policy of assisting our cust ome rs i n collec ting cl aim s w hich hav e b een proper ly filed and active ly pursued. We cann ot, h owever, fi le any d amage claims fo r you , ass ume the res ponsib ilit y of an y cl aim s, or accept d eduction s in pay ment for such clai ms.

RECORD THE MODEL AND SERIAL NUMBER OF THE APPLIANCE

FOR EASY REFERENCE. ALWAYS REFER TO BOTH MODEL AND SERIAL NUMBER

IN ANY CONTACT WITH ALTO-SHAAM REGARDING THIS APPLIANCE.

Model: ____________________________________________________

Serial Number: _____________________________________________

Date Installed: ______________________________________________

Voltage: ___________________________________________________

Purchased From:____________________________________________

___________________________________________________

___________________________________________________

Alto-Shaam has established a twenty-four hour emergency service ca ll center to offer immediate cust omer access to a local authorized service agen cy outside of standard business hours. Th e emergency service acce ss is provided exclusively for Alto-Shaam equipment a nd is available through out the United St ates through the us e of Alto-Shaam's t oll-free number. Emergency service access is available seven days a week includi ng holidays.

W164 N9221 Water Street	●	P.O. Box 450	● Menomonee Falls, Wisconsin 53052-0450		●	U.S.A.
PHONE: 262.251.3800 • 800.558-8744		USA/CANADA		FAX: 262.251.7067 • 800.329.8744		U.S.A. ONLY
		www.alto-shaam.com