Alto-Shaam 20.20, VHes-10, VHes-5, 10.18 E R R O R C O D E S, ERROR CODE S AND R EASONS contin ued

®

COMBITHERM

E R R O R C O D E S

ERROR CODE S AND R EASONS (contin ued)

Error	Display Sho ws	When doe s the erro r occu r?	Possible reason
Code
E13	Excess Steam Gen Temp	ES units only:	• Problem with water level probe.
		Activated if the temperature of the steam	• Scale build-up inside steam generator.
		generator probe (B-4) is higher than 248°F
		for 26 seconds.	• Steam element contactor is stuck.
			• Connection issue with B-4 probe.
			• Faulty B-4 probe.
		ESi units only:	• Jumper on X-3 is improperly positioned.
		Activated if the position of personality jumper	Should be between 2-8 or, if it is a smoker,
		on X-3 is incorrect.	between 2-9.
		Activated if the position of B-4 jumper is	• Jumper on X-6a is improperly positioned.
		incorrect.	Should be between 13-14.
E15	Excess Condensate Temp	Activated if the temperature of the condensate	• Water supply is shut off.
		probe (B-3) is higher than 212°F for 26	• Faulty or plugged solenoid valve (Y-2).
		seconds.
			• Connection issue at B-3 probe.
			• Faulty B-3 probe.
E21	Oven Probe Fault	Activated if oven temperature probe (N-6) is	• Connection issue at N-6 probe.
		interrupted.	• Faulty N-6 probe.
E22	Core Temp Probe Fault	Activated if cooking in Core Temp mode and	• CTC sensor is damaged.
		the CTC sensor measures an excessive	• 4-point CTC sensor is activated, but 1-point
		temperature.
			CTC sensor is installed.
			• Cable connection of CTC sensor is damaged.
			• Hardware problem on control unit (SM).
E23	Steam Gen Probe Fault	ES units only:	• Connection issue at B-4 probe.
		Activated if the steam generator probe (B-4) is	• Faulty B-4 probe.
		interrupted.
		ESi units only:	• Jumper on X-3 is imperly positioned.
			Should be between 2-8 or, if it is a smoker,
		• Activated if the position of personality
			between 2-9.
		jumper on X-3 is incorrect.
		• Activated if the position of B-4 jumper is	• Jumper on X-6a is improperly positioned.
			Should be between 13-14.
		incorrect.
E24	Bypass Probe Fault	Activated if the bypass probe (B-5) is	• Connection issue at B-5 probe.
		interrupted.	• Faulty B-5 probe.
E25	Condensate Probe Fault	Activated if the condensate probe (B-3) is	• Connection issue at B-3 probe.
		interrupted.	• Faulty B-3 probe.
E26	Steam Gen Safety Probe	Activated if the steam generator safety probe	• Connection issue at N-8 probe.
	Fault	(N-8) is interrupted.	• Faulty N-8 probe.
E27	Excess Steam Gen Safety	Activated if the steam generator safety probe	• Problem with water level probe.
	Temp	(N-8) measures a temperature in excess of	• Scale build-up inside steam generator.
		266°F.	• Steam element contactor is stuck.
			• Connection issue with N-8 probe.
			• Faulty N-8 probe.
		ESi units only:	• Jumper on X-6b is improperly positioned.
		• Activated if the position of N-8 jumper is	Should be between 1-2.
		incorrect.

ELECTRI C COMB ITHERM — INSTALLA TION MANU AL #MN -286 77

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