T R A N S P O RTAT I O N D A M A G E A N D C L A I M S

®

COMBITHERM

All Alto-S haam equipm ent is sold F.O.B. ship ping point, and w hen acc epted by the carri er, such shipm ents be come the prop erty of the c onsign ee.

Should damage occur in shipment, it is a matter between the carrier and the con sign ee. In such cases, the carrier is assumed to be responsible for the safe deli very of the merchandise, unless negli gence can be established on the part of the shipp er.

1.Make an im mediate insp ection wh ile the equi pmen t i s st ill in the truck or imm edia tely aft er i t i s m oved to t he receiv ing area . Do no t wait unt il aft er the mat eri al is move d to a stor age area.

2.Do n ot sig n a del ive ry re ceipt or a freig ht bil l un til you have made a proper cou nt a nd inspec tion of all merchan dise rece ived .

3.

Note all damage to pack ages direct ly on the carr ier ’s del ivery receipt.

4.

Make certa in the dri ver sig ns t his recei pt. If he re fuse s t o si gn, mak e a not atio n of this refu sal on the rece ipt.

5.If the driver refus es to all ow i nsp ecti on, wri te the fol lowin g on the deli very rece ipt:

Driver refus es to a llow ins pect ion of co ntai ners for v isible damage .

6.Telep hon e the c arri er ’s offi ce immedi ately u pon fi nding dam age, and r eque st a n i nspec tion. Mai l a wr itten confirm atio n o f the time, dat e, an d the person cal led.

7. Save a ny package s and pac king material fo r fu rthe r insp ecti on b y the ca rrie r.

8.Prom ptly file a w ritten c laim wi th th e car rie r and atta ch copi es o f a ll s upport ing p aperw ork.

We will con tin ue our poli cy of as sisting ou r cus tome rs i n c ollec ting cla ims whi ch h ave bee n prop erly filed and actively pur sued. We cann ot, how ever, fi le an y damage claim s for you , a ssu me the respons ibil ity of a ny c lai ms, or accept ded uctions in p ayme nt for su ch clai ms.

RECORD THE MODEL AND SERIAL NUMBER OF THE APPLIANCE

FOR EASY REFERENCE. ALWAYS REFER TO BOTH MODEL AND SERIAL NUMBER

IN ANY CONTACT WITH ALTO-SHAAM REGARDING THIS APPLIANCE.

Model: ____________________________________________________

Serial Number: _____________________________________________

Date Installed: ______________________________________________

Voltage: ___________________________________________________

Purchased From: ____________________________________________

____________________________________________________

____________________________________________________

Alto-Sh aam has esta bli she d a twenty-four hour emerge ncy se rvice ca ll center to of fer immedia te custo mer acce ss to a local a uthori zed se rvice age ncy outside of s tandar d busi ness hour s. The emergency s ervi ce acce ss is p rovided exclusively for Alto-Shaam equipme nt and i s available t hrough out the United Sta tes through the use of Al to-Sha am's toll-free number. Em ergency ser vice access is available seven da ys a we ek includin g h olidays.

W164 N9221 Water Street

P.O. Box 450

Menomonee Falls, Wisconsin 53052-0450

U.S.A.

PHONE: 262.251.3800

800.558-8744 USA/CANADA

FAX: 262.251.7067 • 800.329.8744 U.S.A. ONLY

 

www.alto-shaam.com

 

 

ELECTRIC COMBITHERM

INSTALLA TI ON MANU AL #MN-28 677

 

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Alto-Shaam VHes-10, VHes-5, 10.18, 10.10, 7.14, 20.20 manual A N S P O Rtat I O N D a M a G E a N D C L a I M S

20.20, 7.14, 10.10, 10.18, VHes-5 specifications

Alto-Shaam is known for its innovative cooking and holding equipment designed for the foodservice industry, and their VHes product line is no exception. This range includes models VHes-10, VHes-5, 1220, 610, and 714, each built with unique features and advanced technologies to meet the demands of modern kitchens.

The VHes-10 and VHes-5 models are equipped with Alto-Shaam’s exclusive Halo Heat technology, which provides precise temperature control and ensures even heat distribution. This technology gently holds food at the perfect serving temperature without drying it out, enhancing both flavor and texture. These models also feature Energy Star certification, reflecting their energy-efficient design, which helps kitchens reduce operational costs while supporting sustainability goals.

The VHes-10 boasts a larger capacity, capable of accommodating more food items, while the VHes-5 is designed for smaller operations or limited spaces, providing versatility in the kitchen. Both models come with digital control panels for easy temperature adjustments and monitoring, ensuring that chefs can maintain optimal conditions at all times.

Moving on to the 1220, 610, and 714 models, these units cater to diverse holding needs within foodservice operations. Each model is designed to be user-friendly, with clear digital displays and intuitive controls that allow chefs to quickly set and adjust holding temperatures. The 1220 model is particularly popular for its spacious design, which supports larger quantities of food, making it ideal for bustling kitchens and catered events.

The 610 and 714 models are engineered for flexibility, allowing operators to effectively manage their food items in various settings. Their compact sizes combined with smart technology make them an excellent choice for both front-line service environments and back-of-house operations. Notably, all these models support multiple food types, enabling establishments to hold everything from vegetables to protein dishes without compromising quality.

In summary, Alto-Shaam’s VHes series, including the VHes-10, VHes-5, 1220, 610, and 714, integrates cutting-edge technologies such as Halo Heat and efficient designs into versatile equipment. With an emphasis on energy savings, precise temperature control, and user convenience, these models are vital for any foodservice operation seeking to elevate their food holding and serving capabilities.