Problem | Possible Cause | Solution | |
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Low battery light is | The unit is shut down and the | None. The unit will return to normal | |
on and the | battery is discharged from an | operation when the power is restored and | |
light is off. | extended power outage. | the battery has a sufficient charge. | |
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| Allow the batteries to recharge for at least | |
The replace battery | Weak batteries. | four hours. If the problem persists after | |
recharging, replace the batteries. See | |||
| |||
light is lit. |
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| section 10. | ||
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| Replacement batteries not | Confirm the battery connections. See | |
| connected properly. | section 10. | |
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9. Service
If the unit requires service:
1.Use the troubleshooting section (section 8) to eliminate obvious causes.
2.Verify that no circuit breakers are tripped. A tripped circuit breaker is the most common unit problem! See section 6.2.
3.Go to section 5.3 and perform a
4.See the front of this manual for the correct telephone number. Call customer service for a return material authorization number (RMA#). If customer service is not available in your area, call the dealer that sold the unit.
■Note the model number of the unit, the serial number, and the date purchased. A techni- cian will ask you to describe the problem and help solve it over the phone, if possible, or will give you an RMA#.
■If the unit is under warranty, repairs are free. If not, there will be a charge for repair.
5.Pack the unit in its original packaging. If the original packing is not available, ask customer ser- vice about obtaining a new set.
■It is important to pack the unit properly to avoid damage in transit. Never use styrofoam beads for packaging. Damage sustained in transit is not covered under warranty.
■Include a letter with your name, RMA#, address, copy of the sales receipt, description of the trouble, your daytime phone number, and a check (if necessary).
6.Mark the RMA# on the outside of the package. The factory cannot accept any package without this marking.
7.Return the unit by insured, prepaid carrier to the address at the front of this manual.
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