AMT Datasouth 400 manual Host and Data related errors, Possible Problems, Solutions

Host and Data related errors

	Possible Problems	Solutions
	Host Displays:	Verify that the communication cable is connected securely to
	"Printer Time Out"	the parallel or serial port on the PC and to the connector on
		the printer.
		Verify that the Power LED is illuminated. If not, verify that the
		power cord is connected, the power switch is at position ‘1’.
		If Power LED is still not illuminated, check the fuse in the
		power adapter.
	Data has been sent,	Print a Self Test and verify that the emulation being used is the
	but there is no output	correct one.
	from the printer.	If using Windows, verify the active printer driver.
Blank or Extra lines in the label
	Problem	Solutions
	Dark Vertical lines that	Verify Program does not have an inadvertent line command.
	go the full length of the
		Clean printhead. Look for dirt or dust in the print area.
	label.
		Faulty Printhead. Replace the printhead.
	Blank vertical lines that	Verify Program does not have an inadvertent line command.
	go the full length of the	Direct Thermal printing:
	label.	Verify label stock does not have voids in the Direct Thermal
		coating.
		Thermal Transfer printing.
		Verify ribbon is not damaged in the area in question.
		Verify that ribbon is not folded or wrinkled.
		Faulty Printhead. Replace the printhead.
	Ribbon not rotating	Verify that the ribbon cores (Supply and Take-up) have
	properly	notches on the proper side (Left)
		Verify that the notches in the ribbon core are in the correct
		locations.
		Verify ribbon is tight between the two ribbon cores.
		Verify that the ribbon is not folding.
	Dust on or dirty on	Clean Platen Roller.
	platen

User's Guide 44