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AMT Datasouth 400 manual Recovery, Note Direct Thermal media can be used with a ribbon

Models: 400

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Print Quality

	Problem	Solutions

	Too light in Thermal	Verify printer is set for Thermal Transfer stock.
	Transfer
	Transfer	Verify that a certified ribbon is installed.
		Verify that a certified ribbon is installed.

		Verify that the Media is certified to work with the ribbon.
		Note: Direct Thermal media can be used with a ribbon,
		however inadequate heat transfer may result in light
		print. It is not recommended to use Direct Thermal
		media with a Thermal Transfer ribbons.
		Clean the printhead.

		Adjust the Darkness setting.

		Slow down the print speed

	Too light in Direct	Verify printer is set for Direct Thermal stock.
	Thermal
	Thermal	Verify that the stock is coated with Direct Thermal material.


		Verify that a ribbon is not installed.

		Clean the printhead.

		Adjust the Darkness setting.

		Slow down the print speed

	Too dark in Direct	Clean the printhead.
	Thermal mode
	Thermal mode	Adjust the Darkness setting.
		Adjust the Darkness setting.

		Adjust the print speed

Recovery

To continue your print jobs after any abnormal conditions have been recovered, simply press the Feed button or restart the printer. Make sure that the LED's are not blinking and you may need to re-send the print job.

User's Guide 45

Image 46

AMT Datasouth 400 Recovery, Note Direct Thermal media can be used with a ribbon, media with a Thermal Transfer ribbons

Contents

Barcode Label Printer User’s GuideFastmark 400 Series Part No. 110021 AIMPORTANT SAFETY INSTRUCTIONS AND OTHER NOTICES TRADEMARK CREDITSCONVENTIONS TECHNICAL SUPPORTTable of Contents Courier Font Set Symbol SetInternal Fonts Internal Bar CodesTable of Figures this page intentionally left blank Users GuidePRODUCT DESCRIPTION Figure 1 - Fastmark 400 seriesUNPACKING and INSPECTION Figure 2 - Included MaterialsFinding a Location for the Printer INSTALLATION AND CONFIGURATIONFigure 3 - Switches, Indicators and Connections Connecting the Power Cord Figure 4 - Power ConnectionPrint a SELF-TEST to review serial settings Connecting the Printer to Your HostFigure 5 - Printer to Host Figure 6 - Printhead Latches Loading the RibbonThermal Transfer Media only Top Cover in Open Position Printhead Latch Printhead LatchFigure 7 - Ribbon Core Notch Location Figure 8 - Ribbon Loading Printhead Latch Printhead Latch Loading MediaFigure 9 - Open Printhead Module Users GuideRetainer Disk Media Spindle Figure 10 - Media Spindle and Retainer DiskFigure 11 - Loading Media Media guides9. Slide in the Right Media Guide until it is snug with the media If too tight so that the media may buckle and a paper jam could occurLoading Media when Peel and Present Option is Installed Figure 12 - Loading Media - Peal and PresentLoading Media When Cutter is Equipped Figure 13 - Loading Media - CutterOPERATING INSTRUCTIONS Switch, Indicators and ConnectionsFigure 14 - Switches and Indicators Label Sensor Calibration Procedure Printers Internal Self Test Procedure and Configuration Report Figure 15 - Self Test Sample - PPLA Emulation Self Test Pattern for PPLAUsers Guide Figure 16 - Self Test Sample - PPLB Emulation Self Test Pattern for PPLBUsers Guide Entering into HEX Print mode Resetting the Printer to Factory Default SettingsNote Hex mode is only available when PPLB emulation is installed Command Set for the PPLA COMMAND QUICK REFERENCENote STXKI7n command is ignored by model FM402DT 2. There is no space code in the command 1. Control codes for the printer commandsSymbol Code hexadecimalSTXa Notes The formatting and editing commands should be grouped together, lead by STXL and ended by E command format Editing CommandsCommand DescriptionString Object TableObject DescriptionSuch commands are only used for soft fonts with PCL format Note No spaces are after the escape characterCommand Set for the PPLB Description Command ContParameter 1. x and y represents horizontal and vertical co-ordinate values PRINTER DRIVER Driver InstallationA\WIN95 A\NT40 A\WIN98 A\WIN2000 10. You may wish to change the Printer Name to be more descriptive. Also select this printer as the Default printer. Click Next How to Use the Driver Parameter settingPrint using the following driver Details Tab Print to the following portSet portrait or landscape according to the print direction Paper Paper sizeOrientation Users GuideCopies Paper sourceMedia choice More OptionsPrint speed for the FM402DT and FM403TT can be set for 1 to 2 IPS Device OptionsPrint speed for the FM402TT can be set at 1 to 3 IPS Users GuideTROUBLESHOOTING AND MAINTENANCE TroubleshootingSolutions Host and Data related errorsPossible Problems Problemhowever inadequate heat transfer may result in light RecoveryNote Direct Thermal media can be used with a ribbon print. It is not recommended to use Direct ThermalPreventive Maintenance Figure 17 - Printhead LocationCleaning the Platen Roller Figure 18 - Platen RollerCleaning the paper sensor Cleaning the Paper CompartmentFigure 19 - Paper Compartment and Paper Sensor FM402DT Appendix A Printer SpecificationsSpecification FM402TTFonts, Bar Codes and Graphics External media suppler for media roll with max. 8 inch OD Optional AccessoriesSerial RS-232 cable Peel and Present Cutter Flash memory Font boardIntroduction Appendix B INTERFACE SPECIFICATIONSSerial Serial port Set-up Parameters Three Wire connectionParity bit None Parallel Centronics Auto PollingAppendix C ASCII TABLE Internal Fonts Appendix D FONTS AND BAR CODES FOR THE PPLA EmulationUsers Guide Users Guide Users Guide Font Users Guide Courier Font Set Users GuideUsers Guide Users Guide Users Guide Internal Bar Codes Users GuideUsers Guide Users Guide Users Guide 7 bit symbol sets Appendix E FONTS AND BAR CODES FOR PPLB Emulation8 bit symbol sets Internal FontsSymbol Set Users GuideUsers Guide Users Guide Internal Bar Codes Users GuideUsers Guide 704 525 AMT Datasouth CorpCharlotte, NC Corporate Headquarters