AMX MVP-8400 guide

Appendix C: Troubleshooting

166	MVP-7500/8400 Modero Viewpoint Wireless Touch Panels

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AMX MVP-8400 manual

Contents

MVP-7500/8400 AMX Limited Warranty and Disclaimer FCC Information Page Table of Contents Upgrading MVP Firmware Panel Calibration 141 Appendix B Wireless Technology 151 MVP Modero Viewpoint Wireless Touch Panels OverviewFG5965-01 MVP Specifications MVP Specifications Specifications Memory factory defaultWeight MVP-7500 LCD Other AMX Equipment Included AccessoriesCertifications FG2255-07 MVP-BP Specifications MVP-BP Power PackInstalling MVP-BP Batteries MVP-BP Specifications If you are only using one battery, use Battery Slot #1 NXA-CFSP Compact Flash Installing the NXA-CFSP Compact Flash CardAccessing the MVP’s Internal Components Compact Flash Card Security Removing the Installed Card Installing the Compact Flash Upgrade Card Care When Handling the Card Page Specifications Wireless Interface Cards802.11b Wireless Interface Card 802.11b Wireless Interface Card Specifications NXA-WC80211GCF 802.11g Wireless Interface Card NXA-WC80211GCF Specifications Receiver Sensitivity Wireless LAN SecurityRadio Technology RF Frequency Ranges Preparing the MVP’s Rear Housing Installing the 802.11g Card and AntennaAccess the MVP’s Internal Components Firmware Requirements Installing the NXA-WC80211GCF Installing the Mounting Template Outer housing latch attachment locations Closing and Securing the MVP Enclosure Wireless Interface Cards Configuring Communications Modero Setup and System SettingsAccessing the Setup and Protected Setup Pages Wireless Settings Page Wireless Access Overview Setting the Panel’s Device NumberHot Swapping Configuring a Wireless Network Access Configure the Panel’s Wireless IP SettingsWireless communication using a Dhcp Address Wireless communication using a Static IP Address Using the Site Survey tool Site Survey Configure the Card’s Wireless Security Settings MVP connection IP info Wireless Card security settings By default, this field displays Required Information Select Wireless Settings Automatically set Ssid Locate the Wireless Security section FIG Manually set Ssid These WEP Key identifier values must match for both devices WEP Key # Keyboard Choose a Master Connection Mode Select System Settings System Settings page USB Connection Configure a Virtual NetLinx Master using NetLinx Studio USB driver installation popup window Assigning Communication Settings for a Virtual Master Master Connection to a Virtual Master via Ethernet Mode Description ProceduresEthernet Connection Modes Configuring Communications Ethernet Using G4 Web Control to Interact with a G4 Panel G4 Web Control Configuring Communications Using your NetLinx Master to control the G4 panel Web Control VNC installation and Password entry screens Configuring Communications Upgrading MVP Firmware Configure the panel for a USB Connection Type Upgrading the Modero Firmware via the USB portPrepare Studio for communication via the USB port Confirm and Upgrade the firmware via the USB port Default Modero panel value is Using USB for a Virtual Master transfer Upgrading the Docking Station Firmware via USB Prepare the Docking Station for firmware transfer via USB Upgrade the Docking Station firmware via USB Batteries Device and System values Upgrading MVP Firmware Features on this page include Setup PagesSetup Pages Setup Connection Status Display TimeoutTimeout Inactivity Page Flip Navigation Buttons Project Information Project Information Panel Information Panel Information Time & Date Setup Time & Date SetupRAM Audio Adjustments/Volume Features on these pages includeVolume WAV files Supported sample rates Supported WAV Sample Rates Batteries Low Battery WarningBatteries Limit Battery Status Charge Status fields are left blank Protected Setup Pages Features on the Protected Setup page includeProtected Setup Protected Setup Navigation Buttons Reboot PanelDocking Station G4 Web Control Settings G4 Web ControlG4 Web Control G4 Web Control Timeout Password SetupPassword Setup Panel Password User Access Calibration Wireless Settings Wireless SettingsIP Settings Address Access Point MACWireless Security Network Name Ssid WAP names Site Survey RF Link Info 802.11b Wi-Fi CF card Open Clear Text Wireless SecurityWireless Security Support 802.11g Wi-Fi CF card Open Clear Text Open Clear Text Settings Open Clear Text SettingsSave/Cancel Static WEP Settings Static WEP SettingsWEP 64 / WEP Generate Passphrase Default KeyAuthentication WEP Keys WPA-PSK Settings Wireless Settings page WPA-PSK Settings EAP-LEAP Settings WPA-PSK SettingsPassword/Pass Phrase EAP-LEAP Settings PasswordIdentity EAP-FAST Settings EAP-LEAP sample Cisco System Security Automatic PAC EAP-FAST SettingsAnonymous Identity Provisioning EAP-PEAP Settings Been DisabledPAC File Location Certificate Authority EAP-PEAP SettingsInner Authentication Type Peap Version EAP-TTLS Settings EAP-TTLS SettingsSsid Service Set Identifier MSCHAPv2 default because its the most common EAP-TLS Settings EAP-TLS Settings Private Key password Client certificate configurationClient Certificate Configuration Client Certificate Certificate Types Supported by the Modero Firmware Configuration Field Name Certificate File Type SupportedCertificates and their Extensions Certificate Type Possible File Extensions Elements of this page include System SettingsSystem Settings Page Elements Master Connection Ethernet Only disabled when USB is selected EAP Security & Server Certificates Overview Following EAP types all support a server certificate Setup Pages MVP Modero ViewPoint Touch Panels Programming CommandsCommands Button Assignments @PDR @CPG@DPG @PHE @PPF @PHT@PPA @PPG @PPN @PPK@PPM @PPT @PSP @PPX@PSE @PST Ppof PpogPpon RGB Values for all 88 Basic Colors Programming NumbersRGB triplets and names for basic 88 colors Index No Name Red Green Blue RGB Values for all 88 Basic Colors Default Font Styles and ID Numbers Font styles and ID numbersFont ID Font type Size TPD4 Border Styles by Name Border styles and Programming numbersBorder Styles and Programming Numbers Border styles TPD4 Border Styles by Name Sendcommand Panel,ANI-500,1,25,100 Button CommandsButton Commands ANI APF BATBAU BCB BCFBCT BIM BDOBFB Entry is required BLN BMC BMC BMFBMF-vt addr range,button states range,data Cont BMP BMIBML BNC BNN BNTBOP BOR BOSBPP BSM BRDBSF BSO BVP BVLBVN BVT DPF CPFDLD ENA FON GDIGIV GRD GLHGLL GRU GSN ICOIRM JSB JSI Pass data JSTMBT MDC Effect names TECTEF TXT Miscellaneous MVP Strings back to the Master MVP Panel Lock Passcode commandsMVP Panel Lock Passcode Commands MVP Strings to Master LPR Text Effects NamesText Effects LPS Button Query Commands Defineevent Custom Event Fields Button Query CommandsAll custom events have the following 6 fields ?BCB ?BCF ?BCT ?BMP ?BOP ?BRD ?BWW ?FON ?ICO ?JSB ?JSI ?JST ?TEC ?TEF Send Command Panel,?TEF-529,1Send Command Panel,?TXT-529,1 ?TEF-vt addr range,button states range Panel Runtime Operation Commands Panel Runtime Operations Beep @AKP@AKR Brit Pkeyp Setup@EKP @PKP Tpageon @SOU@TKP Tpageoff Input Commands These Send Commands are case insensitiveInput Commands Embedded Codes Embedded codesFollowing is a list of G4 compatible embedded codes Decimal numbers Hexidecimal values Virtual keystroke Panel Setup Commands These commands are case insensitivePanel Setup Commands Dynamic Image Commands Dynamic Image Commands RAF-resource name,data Intercom Commands Following is a list of Intercom CommandsIntercom Commands ICM-TALK ICM-LISTEN Panel Calibration Calibrating the MVP Panels Testing your Calibration Touch Panel Calibration Screens If Calibration Is Not Working Page Bargraph Text Code Inputs Appendix a Text FormattingText Formatting Codes for Bargraphs/Joysticks Formatting Code Operations Input mask character types With this feature, it is not necessary toText Area Input Masking Character Types Input mask operations Input mask rangesInput mask next field characters Input mask literals Output Examples Input mask output examplesFollowing are some common input masking examples Common Name Input Mask Escape Sequences URL ResourcesSpecial escape sequences Sequence Panel InformationPage Appendix B Wireless Technology Overview of Wireless Technology Terminology 802.1x Tkip WPA2 EAP Method Characteristics EAP AuthenticationEAP characteristics Method Credential Type Authentication Pros Cons EAP communication overview EAP security method in process Configuring your G4 Touch Panel for USB Communication Setup the Panel and PC for USB CommunicationAMX Certificate Upload Utility Confirm the Installation of the USB Driver on the PC How to Upload a Certificate File 160 MVP-7500/8400 Modero Viewpoint Wireless Touch Panels Page Page Appendix C Troubleshooting Panel Doesn’t Respond To TouchesBatteries Will Not Hold Or Take a Charge My WEP Doesn’t Seem To Be Working Modero Panel Isn’t Appearing In The Online Tree TabMVP Can’t Obtain a Dhcp Address NetLinx Studio Only Detects One Of My Connected Masters Only One Modero Panel In My System Shows Up Page Page It’s Your World Take Control