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AMX MVP-8400 manual

Models: MVP-8400

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Appendix C: Troubleshooting

166	MVP-7500/8400 Modero Viewpoint Wireless Touch Panels

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AMX MVP-8400 manual

Contents

MVP-7500/8400 AMX Limited Warranty and Disclaimer FCC Information Page Table of Contents Upgrading MVP Firmware Panel Calibration 141 Appendix B Wireless Technology 151 MVP Modero Viewpoint Wireless Touch Panels OverviewFG5965-01 MVP Specifications MVP SpecificationsSpecifications Memory factory defaultWeight MVP-7500 LCDOther AMX Equipment Included AccessoriesCertifications FG2255-07MVP-BP Specifications MVP-BP Power PackInstalling MVP-BP Batteries MVP-BP SpecificationsIf you are only using one battery, use Battery Slot #1 NXA-CFSP Compact Flash Installing the NXA-CFSP Compact Flash CardAccessing the MVP’s Internal Components Compact Flash Card SecurityRemoving the Installed Card Installing the Compact Flash Upgrade CardCare When Handling the Card Page Specifications Wireless Interface Cards802.11b Wireless Interface Card 802.11b Wireless Interface Card SpecificationsNXA-WC80211GCF 802.11g Wireless Interface Card NXA-WC80211GCF Specifications Receiver Sensitivity Wireless LAN SecurityRadio Technology RF Frequency RangesPreparing the MVP’s Rear Housing Installing the 802.11g Card and AntennaAccess the MVP’s Internal Components Firmware RequirementsInstalling the NXA-WC80211GCF Installing the Mounting TemplateOuter housing latch attachment locations Closing and Securing the MVP EnclosureWireless Interface Cards Configuring Communications Modero Setup and System SettingsAccessing the Setup and Protected Setup Pages Wireless Settings Page Wireless Access Overview Setting the Panel’s Device NumberHot Swapping Configuring a Wireless Network Access Configure the Panel’s Wireless IP SettingsWireless communication using a Dhcp Address Wireless communication using a Static IP Address Using the Site Survey toolSite Survey Configure the Card’s Wireless Security Settings MVP connection IP info Wireless Card security settings By default, this field displays Required InformationSelect Wireless Settings Automatically set SsidLocate the Wireless Security section FIG Manually set SsidThese WEP Key identifier values must match for both devices WEP Key # Keyboard Choose a Master Connection Mode Select System SettingsSystem Settings page USB Connection Configure a Virtual NetLinx Master using NetLinx Studio USB driver installation popup windowAssigning Communication Settings for a Virtual Master Master Connection to a Virtual Master via Ethernet Mode Description ProceduresEthernet Connection ModesConfiguring Communications Ethernet Using G4 Web Control to Interact with a G4 Panel G4 Web ControlConfiguring Communications Using your NetLinx Master to control the G4 panel Web Control VNC installation and Password entry screens Configuring Communications Upgrading MVP Firmware Configure the panel for a USB Connection Type Upgrading the Modero Firmware via the USB portPrepare Studio for communication via the USB port Confirm and Upgrade the firmware via the USB port Default Modero panel value isUsing USB for a Virtual Master transfer Upgrading the Docking Station Firmware via USB Prepare the Docking Station for firmware transfer via USBUpgrade the Docking Station firmware via USB BatteriesDevice and System values Upgrading MVP Firmware Features on this page include Setup PagesSetup Pages SetupConnection Status Display TimeoutTimeout Inactivity Page FlipNavigation Buttons Project InformationProject Information Panel Information Panel InformationTime & Date Setup Time & Date SetupRAM Audio Adjustments/Volume Features on these pages includeVolume WAV files Supported sample rates Supported WAV Sample RatesBatteries Low Battery WarningBatteries LimitBattery Status Charge Status fields are left blankProtected Setup Pages Features on the Protected Setup page includeProtected Setup Protected Setup Navigation Buttons Reboot PanelDocking Station G4 Web Control Settings G4 Web ControlG4 Web Control G4 Web Control Timeout Password SetupPassword Setup Panel PasswordUser Access CalibrationWireless Settings Wireless SettingsIP Settings Address Access Point MACWireless Security Network Name Ssid WAP namesSite Survey RF Link Info802.11b Wi-Fi CF card Open Clear Text Wireless SecurityWireless Security Support 802.11g Wi-Fi CF card Open Clear TextOpen Clear Text Settings Open Clear Text SettingsSave/Cancel Static WEP Settings Static WEP SettingsWEP 64 / WEP Generate Passphrase Default KeyAuthentication WEP KeysWPA-PSK Settings Wireless Settings page WPA-PSK SettingsEAP-LEAP Settings WPA-PSK SettingsPassword/Pass Phrase EAP-LEAP Settings PasswordIdentity EAP-FAST Settings EAP-LEAP sample Cisco System SecurityAutomatic PAC EAP-FAST SettingsAnonymous Identity ProvisioningEAP-PEAP Settings Been DisabledPAC File Location Certificate Authority EAP-PEAP SettingsInner Authentication Type Peap VersionEAP-TTLS Settings EAP-TTLS SettingsSsid Service Set Identifier MSCHAPv2 default because its the most common EAP-TLS Settings EAP-TLS SettingsPrivate Key password Client certificate configurationClient Certificate Configuration Client CertificateCertificate Types Supported by the Modero Firmware Configuration Field Name Certificate File Type SupportedCertificates and their Extensions Certificate Type Possible File ExtensionsElements of this page include System SettingsSystem Settings Page Elements Master ConnectionEthernet Only disabled when USB is selected EAP Security & Server Certificates Overview Following EAP types all support a server certificateSetup Pages MVP Modero ViewPoint Touch Panels Programming CommandsCommands Button Assignments@PDR @CPG@DPG @PHE@PPF @PHT@PPA @PPG@PPN @PPK@PPM @PPT@PSP @PPX@PSE @PSTPpof PpogPpon RGB Values for all 88 Basic Colors Programming NumbersRGB triplets and names for basic 88 colors Index No Name Red Green BlueRGB Values for all 88 Basic Colors Default Font Styles and ID Numbers Font styles and ID numbersFont ID Font type Size TPD4 Border Styles by Name Border styles and Programming numbersBorder Styles and Programming Numbers Border stylesTPD4 Border Styles by Name Sendcommand Panel,ANI-500,1,25,100 Button CommandsButton Commands ANIAPF BATBAU BCB BCFBCT BIM BDOBFB Entry is requiredBLN BMCBMC BMFBMF-vt addr range,button states range,data Cont BMP BMIBML BNCBNN BNTBOP BOR BOSBPP BSM BRDBSF BSOBVP BVLBVN BVTDPF CPFDLD ENAFON GDIGIV GRD GLHGLL GRUGSN ICOIRM JSB JSIPass data JSTMBT MDCEffect names TECTEF TXTMiscellaneous MVP Strings back to the Master MVP Panel Lock Passcode commandsMVP Panel Lock Passcode Commands MVP Strings to MasterLPR Text Effects NamesText Effects LPSButton Query Commands DefineeventCustom Event Fields Button Query CommandsAll custom events have the following 6 fields ?BCB?BCF ?BCT?BMP ?BOP?BRD ?BWW?FON ?ICO?JSB ?JSI?JST ?TEC?TEF Send Command Panel,?TEF-529,1Send Command Panel,?TXT-529,1 ?TEF-vt addr range,button states rangePanel Runtime Operation Commands Panel Runtime OperationsBeep @AKP@AKR BritPkeyp Setup@EKP @PKPTpageon @SOU@TKP TpageoffInput Commands These Send Commands are case insensitiveInput Commands Embedded Codes Embedded codesFollowing is a list of G4 compatible embedded codes Decimal numbers Hexidecimal values Virtual keystrokePanel Setup Commands These commands are case insensitivePanel Setup Commands Dynamic Image Commands Dynamic Image CommandsRAF-resource name,data Intercom Commands Following is a list of Intercom CommandsIntercom Commands ICM-TALK ICM-LISTENPanel Calibration Calibrating the MVP PanelsTesting your Calibration Touch Panel Calibration ScreensIf Calibration Is Not Working Page Bargraph Text Code Inputs Appendix a Text FormattingText Formatting Codes for Bargraphs/Joysticks Formatting Code OperationsInput mask character types With this feature, it is not necessary toText Area Input Masking Character TypesInput mask operations Input mask rangesInput mask next field characters Input mask literalsOutput Examples Input mask output examplesFollowing are some common input masking examples Common Name Input MaskEscape Sequences URL ResourcesSpecial escape sequences Sequence Panel InformationPage Appendix B Wireless Technology Overview of Wireless TechnologyTerminology 802.1xTkip WPA2 EAP Method Characteristics EAP AuthenticationEAP characteristics Method Credential Type Authentication Pros ConsEAP communication overview EAP security method in processConfiguring your G4 Touch Panel for USB Communication Setup the Panel and PC for USB CommunicationAMX Certificate Upload Utility Confirm the Installation of the USB Driver on the PC How to Upload a Certificate File 160 MVP-7500/8400 Modero Viewpoint Wireless Touch Panels Page Page Appendix C Troubleshooting Panel Doesn’t Respond To TouchesBatteries Will Not Hold Or Take a Charge My WEP Doesn’t Seem To Be Working Modero Panel Isn’t Appearing In The Online Tree TabMVP Can’t Obtain a Dhcp Address NetLinx Studio Only Detects One Of My Connected MastersOnly One Modero Panel In My System Shows Up Page Page It’s Your World Take Control