Other Problems
If you have a problem with a software program
mFor problems with software from a manufacturer other than Apple, contact the manufacturer. Often software manufacturers provide updates to their software on their Web sites. You can configure your PowerBook to automatically check for and install the latest Apple software using the Software Update control panel in Mac OS 9 or the Software Update pane of System Preferences in Mac OS X. For more information, choose Mac Help from the Help menu and search for “software update.”
If you have problems with your Internet connection
mMake sure your telephone line or network cable is connected and functioning properly.
mIf you are using a
mChoose Mac Help from the Help menu. There you will find how to locate your Internet settings and the contact information for your Internet service provider (if you used the Setup Assistant to get your Internet account).
If you have a problem using your computer or working with the Mac OS
mIf the answers to your questions are not in this manual, look in Mac Help for instructions and troubleshooting information.
mCheck the Apple Support Web site at www.apple.com/support for the latest troubleshooting information and software updates.
If you suspect a problem with your computer hardware
mYou can use the Apple Hardware Test CD to help determine if there is a problem with one of your computer’s components, such as the memory or processor.
Locating Your Product Serial Number
The serial number for your PowerBook is located on the inside wall of the battery bay. For instructions on removing the battery, see “Removing and Replacing the Battery” on page 55.
