Asante Technologies VR2004 user manual On-line Support, Personalized Support, Asanté Forums

Models: VR2004

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LOSS, DAMAGE TO PROPERTY AND, TO THE EXTENT PERMITTED BY LAW, DAMAGES FOR PERSONAL INJURY, HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY (INCLUDING NEGLIGENCE). THESE LIMITATIONS SHALL APPLY EVEN IF ASANTE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR IF THIS WARRANTY IS FOUND TO FAIL OF ITS ESSENTIAL PURPOSE.

Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages or limitations on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may have other rights, which vary from jurisdiction to jurisdiction.

Asanté offers a FriendlyCare support program, a comprehensive technical support plan to help you get the most from your FriendlyNET products. (See Appendix B for information about regis- tering your router.)

On-line Support

These resources are available 24/7 via www.asante.com/support:

Web (including forums, support guides, and white papers)

TechInfo Library (knowledgebase)

Downloads (manuals, drivers, and firmware)

Personalized Support

If you have a question about the use or configuration of an Asanté product, complete the contact form at www.asante.com/support/ contact with a detailed description of your configuration. Most ques- tions are answered the same day or 1– 2 business days.

Telephone support is available during business hours (Mountain Standard Time) at 801-566-8991; check with your telephone com- pany about toll charges.

Asanté Forums

With a simple registration process, you can join Asanté’s web sup- port forums. Check out various topics and products and post your own questions or answers related to our products.

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FriendlyNET VPN Security Router

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Asante Technologies VR2004 user manual On-line Support, Personalized Support, Asanté Forums