Asante Technologies VR2004 user manual Problems Accessing Router, Using Windows Ping

C.2 Problems Accessing Router

If you have problems accessing the router, please check the follow- ing:

1.Can you ping 192.168.123.254? If so, disable the proxy in your browser's setting.

2.If http://192.168.123.254 does not work, try http://192.168.123.254:88.

3.If you are unable to ping the router, do the following:

a.Check the configuration of the computer. It must be on the same subnet as the router (192.168.123.xxx). If not, refer to Appendix D, or to the Quick Start Guide for information on how to configure TCP/IP for your computers.

b.Check the Link LEDs of the computer’s network adapter port and the corresponding router port to be sure they are on. If not, check the Ethernet cable(s).

C.2.1 Using Windows Ping

To ping an IP address from Windows:

1.From the Windows Start button, choose Run…

2.In the dialog box, type ping 192.168.123.254 and click OK.

3.You’ll see an MS-DOS dialog box showing the ping activity. If it “times out” then there is no logical connection from your com- puter to the target device (router).

C.2.2 Using Macintosh WhatRoute

To ping the router from a Macintosh computer, perform the following steps:

1.Install the WhatRoute 1.7 program from the CD.

2.Double-click on the WhatRoute icon to launch the program.

3.In the main WhatRoute window, select Ping from the menu

4.Enter the address to ping in the Host: field.

5.Click ping to begin the test.

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