Asante Technologies VR2004 Appendix C. Troubleshooting, Troubleshooting with the Status LEDs

Appendix C. Troubleshooting

Before beginning the troubleshooting process, please check the System Requirements found in Chapter 1 have been met. If not, resolve the System Requirement deficiencies before attempting to troubleshoot further.

C.1 Troubleshooting with the Status LEDs

Consult Chapter 1.4 for information on the normal operation of the LEDs. For brevity, this table only shows abnormal or unusual status conveyed by the LEDs.

LEDs	Function	Color	Status	Problem	Suggestions
				Description
1,2,3,4	Link-Activity	Green	Off	No network connec-	Check network
				tion	cable connection
Wireless	Wireless	Green	Off	No wireless con-	Check network
(VR2004AC	Status			nection OR no	cable connection.
only)				traffic detected
COM	Dial-Up	Green	Off	No analog modem	Verify that the
	Modem			detected	router is configured
	Status				for dial-up Modem
					(see Chapter
					2.1.6). Check
					network cable
					connection
WAN	Link-Activity	Green	Off	No network connec-	Check broadband
				tion	modem, check
					network cable
					connection
Status	Router Status	Amber	On	Power-on self-test	If LED stays on,
				or router is being	contact Technical
				configured	Support.
Power	Power	Green	Off	No power to unit	Check power
					adapter and source

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