Appendix
Troubleshooting
My caller ID features • | Caller ID is a subscription service. You must |
are not working | subscribe to this service from your telephone service |
properly | provider for this feature to work on your telephone. |
• | The caller might not be calling from an area that |
| supports caller ID. |
• | Both your and the caller’s telephone service |
| providers must use equipment compatible with |
| caller ID service. |
• | Make sure you select ALL CALLS in CALL LOG (see |
| Feature summary on page 15) to set the telephone |
| to record caller ID information in the call history. |
• | If you select NEW CALL FIRST in CALL LIST ORDER, |
| the telephone first shows the new (unreviewed) |
| caller ID entries then entries starting with the most |
| recent call in the call history. If you select BY TIME, |
| the telephone shows the caller ID entries starting |
| with the most recent call in the call history (see |
| Feature summary on page 15). |
• | Make sure the area codes are set correctly in the |
| telephone (see Set home area code on page 19 |
| and Set local area code on page 19). |
• | Reset the telephone. See Common cure for |
| electronic equipment on page 58. |
• | If you subscribe to |
| (digital subscriber line - DSL) through your |
| telephone line, you must install a DSL filter between |
| the telephone line cord and the telephone wall jack |
| (see Telephone installation on page 7). The filter |
| prevents noise and caller ID problems caused by |
| DSL interference. Please contact your DSL service |
| provider for more information about DSL filters. |
|
|
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