KVM Over the NET™ User Manual
Technical Support
International
For online technical support – including troubleshooting, documentation, and software updates: http://support.aten.com
For telephone support, see Telephone Support, page iii
North America
Email Support |
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Online | Troubleshooting | |
Technical | Documentation |
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Support | Software Updates |
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Telephone Support | ||
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When you contact us, please have the following information ready beforehand:
Product model number, serial number, and date of purchase.
Your computer configuration, including operating system, revision level, expansion cards, and software.
Any error messages displayed at the time the error occurred.
The sequence of operations that led up to the error.
Any other information you feel may be of help.
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