Table 4-1. Troubleshooting
| Problem |
|
| Corrective Action |
|
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|
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|
| Page extension does not |
|
| No power to AmpliCenter. |
| answer |
|
|
|
| Host system not passing call through to AmpliCenter. | |||
|
|
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| |
|
|
|
|
|
|
|
| Telephone Mode Selection Switch not set correctly for host telephone | |
|
|
|
| system. |
|
|
|
|
|
|
|
|
| Ground start - Tip and Ring reversed. |
|
|
|
|
|
| Page extension answers, but |
|
| Audio signal not reaching speakers. Check wiring at controller. Verify |
| page is not heard |
|
| Page Accessed LED is on. |
|
|
|
|
|
|
|
|
| Low volume. Adjust music output levels on AmpliCenter. |
|
|
|
|
|
| Background music cannot be | Input level not set correctly. Adjust input level on AmpliCenter. | ||
| heard |
|
|
|
|
| No power to music source. Verify power is on. | ||
|
|
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| |
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|
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|
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|
|
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| Radio off station. Adjust tuner. |
|
|
|
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|
|
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| Most likely music input wires crossed, with signal grounded out. |
|
|
|
|
|
| Distorted, garbled, or raspy |
|
| Failed AmpliCenter. Return for repair. |
| sound from all speakers |
|
|
|
|
| Music input level too high. Turn down. | ||
| connected to AmpliCenter |
|
| |
|
|
|
| |
|
|
|
| Shorted circuited speaker leads. Separate. |
|
|
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|
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| Speaker transformer failed too short. Replace. |
|
|
|
|
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| Green power LED off |
|
| AC outlet receptacle is not live. |
|
|
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| Power cord is loose. |
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| Failed AmpliCenter. Return unit for repair. |
|
|
|
|
|
| Page access LED won’t go off |
|
| Page VOX too sensitive. Adjust. |
|
|
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|
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|
|
|
| C1 lead inadvertently grounded. If loop start or ground start, check that |
|
|
|
| only 2 wires (Tip and Ring) are connected by the modular plug cord. |
