2030 2050 User Guide
2030 & 2050 Telephone User Guide Page 6
IP Office 40DHB0002UKAG Issue 7c (17th May 2004)
Making External Calls
The system may apply call barring to some or all external numbers. You can also lock your phone or bar
it by wrong passcode entry (see The Phone Passcode).
To dial an external call:
1. Dial the external number. There is no need to dial a prefix for an external call unless your System
Administrator has specified otherwise.
• If the phone displays ACCOUNT then you need to enter an account code before dialling
the external number, see section Account Codes.
2. If "NO ACCOUNT CODE" appears, see Account Codes.
3. When answered, use the handset or work handsfree.
Making Calls from the INDeX Directory
Your phone can display an index of telephone extension names from which you can select and make
calls. It can also display entries in the IP Office directory for external calls.
Note: This feature can work in two modes, Classic or Dial Name mode (the default). Contact your
System Administrator if unsure which mode your telephone system uses.
To make a call using the INDeX: (Dial Name Mode)
1. Press zINDeX for an internal call or SPEED DIAL and then zINDeX for an external call.
2. Using the letter keys, start dialing the name that you want, eg. for names starting with John dial
5646. Ignore any spaces in the name.
3. The display will show the first match to the letters entered so far. Either enter further letters or:
• Press the z keys on either side of the current name to display the other matches found so
far.
• Press zCYCLE to display any alternate set of matches, ie. dialing 527 matches names
starting with JAS (ie. Jason) or KAR (ie. Karl).
• If NO MATCH is displayed, press zPREVIOUS to go back a step.
4. When the name required is displayed, press zCALL, otherwise to exit press ANSWER
RELEASE.
To make a call using the INDeX: (Classic Mode)
1. Press zINDeX for an internal call or SPEED DIAL and then zINDeX for an external number.
2. Press the key matching the 1st letter of the name you want. For example, to display names
beginning with L, press the JKL key 3 times.
• To move through the names beginning with L, press the z-keys on the right and left of the
current name.
• To skip forward 10 names, press zSKIP.
• To select another letter, press a letter key.
3. To dial the name/number shown, press zCALL, otherwise to exit press ANSWER RELEASE.