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Avaya 2030, 2050 manual Manager-Secretary Setup, Planning Soft DSS Keys, Setting Up Soft DSS Keys

Models: 2030 2050

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Manager-Secretary Setup

Planning Soft DSS Keys

When setting up Soft DSS keys you must decide:

•How many Soft DSS keys do you want?

Half-line mode supports up to 4 keys. Full-line mode supports up to 2 keys but shows more information.

•What Soft DSS key features do you want to have?

You can use half-line mode to make calls only. You can use full-line mode to make calls, send alerts, etc.

•What type of calls do you want to make/receive?

When using Soft DSS keys to make a call, the usage setting of your phone and the phone called determines the type of call. The possibilities are:

•Standard Call:

The same as a normally dialled call.

•Page Call:

The extension called hears a single tone and can then hear you (you cannot hear them).

•Direct Call:

The extension called hears a single tone and then you can hear each other.

There are 4 usage settings (Normal, Auto Answer, Voice and Intercom). See Using Soft DSS Keys for how the different usage settings interact.

Setting Up Soft DSS Keys

To clear the Soft DSS keys after setup, cancel all the set extensions (see Changing the Soft DSS Extensions).

To setup Soft DSS keys:

1.Press PROGRAM, SCROLL and then zSOFT DSS.

2.Enter the phone's passcode (see The Phone Passcode).

3.The phone shows NO SOFT DSS KEYS. Press zCHANGE until the display mode required appears, then press zDONE.

4.Enter the first extension number and then press zNEXT. If the right-hand display is blank, you can enter another. If you have entered all the extensions, press zDONE.

5.Press zUSAGE. Press zCHANGE until the setting required appears, see Using Soft DSS Keys for further information.

6.Press zDONE and then press PROGRAM to finish.

2030 & 2050 Telephone User Guide

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IP Office

40DHB0002UKAG Issue 7c (17th May 2004)

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Avaya 2030, 2050 manual Manager-Secretary Setup, Planning Soft DSS Keys, Setting Up Soft DSS Keys
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2030, 2050 specifications

Avaya, a global leader in business communications, offers a range of innovative devices designed to improve workplace productivity and collaboration. Among these devices are the Avaya 2060, 2030, and 2050 series, each equipped with unique features and technologies that cater to diverse business needs.

The Avaya 2060 is characterized by its flexibility and user-friendly interface. It features a large, high-resolution display that allows for easy navigation through its various functions. This model supports high-definition audio, ensuring clear conversations, and is equipped with a wide range of programmable function keys for customization. The phone's design is compact yet functional, making it suitable for modern office environments. Additionally, it supports Power over Ethernet (PoE), which simplifies installation by allowing power and data to be transmitted over a single cable.

Next in line is the Avaya 2030, targeted primarily at executive and administrative professionals. This model includes enhanced audio capabilities, programmable keys, and a sophisticated design that complements executive workspaces. The Avaya 2030 employs Avaya’s Aura platform, providing robust connectivity options and enabling seamless communication across various devices. Its integration with Unified Communications ensures that users can manage their calls efficiently, along with advanced features such as caller ID, call forwarding, and voicemail integration.

Finally, the Avaya 2050 is tailored for both front-line employees and contact center agents. It features an ergonomic design that allows for extended use without discomfort. The Avaya 2050 stands out with its comprehensive set of features, including a built-in speakerphone and support for headsets, enabling hands-free communication. Its user interface is intuitive, facilitating fast access to important functions, which is particularly beneficial in high-pressure environments.

All three models support various technologies that enhance their functionality. They leverage VoIP technology for clear and reliable voice communication while ensuring compatibility with various operating systems. These devices are designed to be interoperable with other Avaya solutions, enabling businesses to customize their communications infrastructure.

In summary, the Avaya 2060, 2030, and 2050 models exemplify Avaya's commitment to delivering effective communication tools tailored to diverse professional needs. With features aimed at improving productivity, user experience, and flexibility, these devices are essential for businesses looking to enhance their communication capabilities in today's digital landscape.