Tones & Ringing, Phone Lamp, Making Calls

2030 2050 User Guide

Tones & Ringing

The phone uses various tones and rings to indicate events. A sample of these appears below. You can alter the ringer volume, sound, switch it on/off, etc. For more information see section Ringer Controls.

Incoming Calls:

•Repeated Single Ring: Internal call.

•Repeated Double Ring: External call.

•Single Tone: Page call, see Answering a Page Call.

Making Calls:

•Dial Tone: Dial number.

•Broken Dial Tone: Phone on divert or no calls, see Diverting Calls.

•Repeated Tone: Busy number, see Options If Busy or Unanswered.

•Continuous Tone: Number called unobtainable.

The Phone Lamp

The phone uses its lamp (above the SPEAKER key) to show calls and messages.

Fast Flashing Lamp: Call Waiting, see Answering a Call Waiting.

Lamp On: Message, see Answering a Message.

Repeating Double Flash: External call.

Repeating Single Flash: Internal call.

2030 & 2050 Telephone User Guide	Page 2
IP Office	40DHB0002UKAG Issue 7c (17th May 2004)

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Avaya 2050, 2030 manual Tones & Ringing, Phone Lamp, Making Calls

2030, 2050 specifications

Avaya, a global leader in business communications, offers a range of innovative devices designed to improve workplace productivity and collaboration. Among these devices are the Avaya 2060, 2030, and 2050 series, each equipped with unique features and technologies that cater to diverse business needs.

The Avaya 2060 is characterized by its flexibility and user-friendly interface. It features a large, high-resolution display that allows for easy navigation through its various functions. This model supports high-definition audio, ensuring clear conversations, and is equipped with a wide range of programmable function keys for customization. The phone's design is compact yet functional, making it suitable for modern office environments. Additionally, it supports Power over Ethernet (PoE), which simplifies installation by allowing power and data to be transmitted over a single cable.

Next in line is the Avaya 2030, targeted primarily at executive and administrative professionals. This model includes enhanced audio capabilities, programmable keys, and a sophisticated design that complements executive workspaces. The Avaya 2030 employs Avaya’s Aura platform, providing robust connectivity options and enabling seamless communication across various devices. Its integration with Unified Communications ensures that users can manage their calls efficiently, along with advanced features such as caller ID, call forwarding, and voicemail integration.

Finally, the Avaya 2050 is tailored for both front-line employees and contact center agents. It features an ergonomic design that allows for extended use without discomfort. The Avaya 2050 stands out with its comprehensive set of features, including a built-in speakerphone and support for headsets, enabling hands-free communication. Its user interface is intuitive, facilitating fast access to important functions, which is particularly beneficial in high-pressure environments.

All three models support various technologies that enhance their functionality. They leverage VoIP technology for clear and reliable voice communication while ensuring compatibility with various operating systems. These devices are designed to be interoperable with other Avaya solutions, enabling businesses to customize their communications infrastructure.

In summary, the Avaya 2060, 2030, and 2050 models exemplify Avaya's commitment to delivering effective communication tools tailored to diverse professional needs. With features aimed at improving productivity, user experience, and flexibility, these devices are essential for businesses looking to enhance their communication capabilities in today's digital landscape.

Contents

IP Office Page Table of Contents Manager-Secretary Working Introduction to the 2030 and 2050 Phones Using the Scroll Key2030 & 2050 Phone On-Hook Dialling, Speaker & Answer Release Tones & Ringing Phone LampMaking Calls Return a Missed Call Answer Calls Using a DSS/BLF KeyRedial Set a DivertPage Making a Page Call Making CallsMaking Internal Calls Redialling External Numbers Making External Calls To make a call using the INDeX Dial Name ModeTo make a call using the INDeX Classic Mode Making Calls from the INDeX Directory Using Speed Dials Speed DialsStoring Personal Speed Dials Page Adding Voluntary Account Codes Account CodesIf Enter Account or no Account Appears To enter a forced account codePage Arrange a Callback Busy or UnansweredOptions If Busy or Unanswered Leave a MessagePage Actions During a Call Changing the Call VolumeSwitching to Handsfree Muting Calls To exit the conference Create a Conference CallTo start or add to a conference To park all the conference parties Answering a Page Call Answering CallsAnswering Normal Calls Answering a Message To pick up calls in your pickup group Answering Other Extensions Call PickupTo pick up any ringing phone To set the phones pickup group Answering a Call Waiting Displaying the Call HistoryTo answer a call waiting Page Transfer, Park & Hold Calls Transferring CallsHolding Calls Parking Calls Park and Ride Dialling Ahead To set a divert number Setting Divert NumbersDiverting Calls To set divert all targets Switching Divert All On/Off Switching No Calls On/OffTo switch divert all off/change target targets set Follow Me To cancel either feature from your own extensionDisplaying an Absence Message To select an absence message Remote Forwarding To set a forward Setting Up a DSS Key Using DSS KeysDSS Keys DSS Key Label Green BLF Lamp SignalsBLF Status Lamps To remove the label cover Soft DSS Key Display Using Soft DSS KeysManager-Secretary Working Making CallsPage Manager-Secretary Setup Setting Up Soft DSS KeysPlanning Soft DSS Keys Changing the Soft DSS Display Mode Changing the Soft DSS Extensions Changing the Soft DSS Usage Calls A/A calls BPage Ringer Controls Changing the Ringer VolumeSwitching the Ringer On/Off Changing the Ringer Sound To set the ringer volume step size Setting a Ringer StepSetting the Ringer Timeout To set the ringer timeout Other Features GroupHot Desking Page Phone Settings Phone PasscodeDisplaying Phone Details Language Controls Do Not Disturb Voicemail Voicemail & Visual VoiceListening to Messages Leaving a Message Changing Your Greeting Changing Your Mailbox PIN Code Voicemail Email Alerts Additional features not announced Voicemail ControlsVoicemail Lite Controls Index Answer Release 27 Call Waiting Enter Account 7 Enter NEW Code Index Timeout Volume AL7 1LZ