Diverting Calls

Setting Divert Numbers

You can set separate divert numbers for All (also called Forward Unconditional) and for On Busy/No Answer. Note that divert on no answer does not work if you also have voicemail.

For divert all you can also create a set of 'targets'. This then allows you to set the number to which you divert calls by selecting from a list of names.

To set a divert number:

1.Press PROGRAM and then DIVERT.

2.Enter your phone's passcode (see The Phone Passcode).

3.Select ALL, NO ANS or ON BUSY. If you want to set a divert all target see below.

4.The display shows the current diversion number (if set).

5.Press zCANCEL and then dial the new number.

•You can use zSET or zCLEAR to switch use of the divert on or off.

6.Press zDONE and select another divert if required.

7.Press PROGRAM to finish.

To set divert all targets:

1.Press PROGRAM and then DIVERT.

2.Enter your phone's passcode (see The Phone Passcode).

3.Press SCROLL and select zTARGETS.

4.If you already have target numbers set the first is shown along with its associated name. Press zNEXT to display the next target if set. Use zEDIT to alter the current displayed target.

5.If you want to create a new target, press SCROLL and select zNEW.

•Enter the target name. To do this press the key with the required character. Press

zROTATE to change the character to the one required. Use the z key on the left of the name to delete the last character. Use the z key on the right of the name to add spaces. When you have completed the name press zDONE.

•Enter the number for the target. Use zCANCEL to remove any existing number or

zRENAME if you need to change the name again. When both the name and number are set as required press zDONE.

6.To finish, press SCROLL. Press DONE and then DONE again. Press PROGRAM.

2030 & 2050 Telephone User Guide

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IP Office

40DHB0002UKAG Issue 7c (17th May 2004)

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Avaya 2030, 2050 manual Diverting Calls, Setting Divert Numbers, To set a divert number, To set divert all targets
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2030, 2050 specifications

Avaya, a global leader in business communications, offers a range of innovative devices designed to improve workplace productivity and collaboration. Among these devices are the Avaya 2060, 2030, and 2050 series, each equipped with unique features and technologies that cater to diverse business needs.

The Avaya 2060 is characterized by its flexibility and user-friendly interface. It features a large, high-resolution display that allows for easy navigation through its various functions. This model supports high-definition audio, ensuring clear conversations, and is equipped with a wide range of programmable function keys for customization. The phone's design is compact yet functional, making it suitable for modern office environments. Additionally, it supports Power over Ethernet (PoE), which simplifies installation by allowing power and data to be transmitted over a single cable.

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All three models support various technologies that enhance their functionality. They leverage VoIP technology for clear and reliable voice communication while ensuring compatibility with various operating systems. These devices are designed to be interoperable with other Avaya solutions, enabling businesses to customize their communications infrastructure.

In summary, the Avaya 2060, 2030, and 2050 models exemplify Avaya's commitment to delivering effective communication tools tailored to diverse professional needs. With features aimed at improving productivity, user experience, and flexibility, these devices are essential for businesses looking to enhance their communication capabilities in today's digital landscape.
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