2030 & 2050 Telephone User Guide Page 15
IP Office 40DHB0002UKAG Issue 7c (17th May 2004)
Answering Calls Answering Normal Calls
When calls arrive, the display shows information about the call before you answer. It gives a repeated
double flash for external calls or a repeated single flash for internal calls. The ringer also shows the call
type by a repeated single or double ring if on (see Switching the Ringer On/Off).
To answer the call:
1. Lift the handset or press ANSWER RELEASE.
Answering a Page Call
When someone pages your phone (see Making a Page Call) or a group to which it belongs (your phone
does not have to be in group), the system connects the page after giving a tone. You can hear the page
but they cannot hear you. The display shows PAGING and the pager's number. If you answer a page it
turns into a normal call.
To answer a page:
1. Press ANSWER/RELEASE and then pickup the handset or continue the call handsfree.
Answering a Message
Other extensions can leave their number on your phone. Your phone can store several messages. It
shows CALL FOR MESSAGE, the caller's number and the lamp comes on. The exceptions are:
• If "Message From Voice Mail" appears, this indicates voice mail (see Voicemail).
• If just text appears, it indicates that the IP Office SoftConsole operator has sent you a text
message. You can use the same control below to view and cancel text messages but not to call
back the sender.
To answer or cancel a message:
1. To view any other message, press zNEXT if shown.
2. To call the extension, press zCALL.
3. To clear the message, press zCANCEL.
4. At the last message, press zAGAIN to repeat the list.