Basic Call Handling Features

Speakerphone

The two-way built-in speakerphone allows you to make and answer calls without lifting your handset. Keep in mind that two-way speakerphones may not operate satisfactorily in every environment (such as in very noisy locations).

To make or answer a call without lifting the handset, or to use the speakerphone with any feature:

1.Press Speaker. The LED beside the button illuminates.

2.Make or answer the call, or access the selected feature.

Adjust the speakerphone volume if necessary. To change the volume, press and . The eight volume levels are displayed.

To change from the speakerphone to the handset (or headset if fitted):

Pick up the handset (or press Headset) and talk.

To change from the handset to the speakerphone:

Press Speaker and hang up the handset.

To end a speakerphone call:

Press Speaker again.

Speed Dial

The Speed Dial feature enables you to automatically dial calls to phone numbers stored in your personal directory (maximum of

104). See Dialling a Speed Dial Number.

To make a call to a personal directory entry using the Speed Dial feature:

1.From the Home screen, press SpDial. The Speed Dial screen is displayed.

2.Press the button next to the entry you want to call.

3.If the entry you want is not displayed, press and to search through the entries or key the first letter of the required name to jump to the page with a matching entry.

The phone dials the number for you.

2420 and 5420 User Guide

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IP Office 3.2

[15-601077] Issue [7] (5 June 2006)

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Avaya 5420, 2420 manual Speakerphone, Speed Dial, To change from the handset to the speakerphone, To end a speakerphone call

5420, 2420 specifications

The Avaya 2420 and 5420 are part of Avaya's comprehensive portfolio of business communication solutions, designed to enhance productivity and collaboration in the workplace. These digital deskphones leverage advanced telecommunications technologies, offering features that cater to various business needs.

Starting with the Avaya 2420, this model is particularly recognized for its user-friendly design. It supports a variety of telephony features that enhance communication efficiency. The phone comes equipped with a standard backlit display, enabling users to easily navigate menus and read information even in low-light environments. The keypad is designed for comfort and reliability, facilitating quick dialing and access to frequently used features, such as hold, transfer, and conference calling.

The Avaya 2420 also supports a range of connectivity options, making it compatible with both older telephony systems and more modern IP-based solutions. Its plug-and-play capability ensures a straightforward setup, allowing businesses to integrate the device into their existing infrastructure without extensive configuration.

On the other hand, the Avaya 5420 is a more advanced model designed for users who require additional functionality and flexibility. This phone combines digital and IP capabilities, offering richer features suited for power users in high-volume environments. One of its standout characteristics is the large graphical display, which allows for easy access to user interfaces and multiple lines of communication.

The 5420 provides enhanced call handling with programmable keys, enabling users to customize their phone settings to meet their unique workflow needs. Additionally, it supports features such as voicemail integration and call logs, streamlining processes and improving responsiveness.

Both models utilize Avaya’s robust communication protocol, ensuring high-quality voice clarity and reliability. The integration of QoS (Quality of Service) technology ensures that voice data is prioritized over other types, maintaining call quality even in busy network conditions.

Moreover, both phones support various accessory options, such as headset connectivity, to accommodate users' diverse working styles.

In summary, the Avaya 2420 and 5420 are reliable digital deskphones that embody Avaya's commitment to enhancing business communications. They combine essential features, connectivity options, and user-friendly designs, catering to both basic and advanced telephony needs in modern workplaces.