2420 and 5420 User Guide

Changing Function Key Labels

You can replace the default label shown for any function key with you own custom label of up to 13 characters.

1.To exit any other mode, press Exit and then press Label.

Edit allows you replace the current labels, see the steps below.

Inspect displays the default labels.

Restore replaces any custom labels with the default labels.

Done exits the button labelling options.

2.Press Edit.

3.Select the function key whose label you wish to change.

4.Begin entering the New Label text using the phone keypad:

Each number key is marked with the letters it provides. You may have to press the key more than once depending on the character required. For example, the key 6 is also marked as M, N and O. To enter an O, re-press the 6 key until an O is displayed.

If the next character you want is on another key, simply key the next character.

If the next character you want to enter is on the same key just used, press to move the cursor right and then enter the character.

Press * once enters a . (period). Pressing it twice enters a * (asterix).

Press # once enters a - (dash). Pressing it twice enters a # (hash).

By default the first letter entered and the first letter after any space are entered in upper-

case whilst all other character are entered in lower-case. To change the case of the

current character, press Case.

To enter a space, press Space.

To move the cursor one space right, press .

If you make a mistake, press Backspace to delete the character to the left of the cursor.

If you have made a mistake in the middle of a character string and do not wish to

backspace and re-enter all the characters, press to step back to one character before

the point where you wish to edit. Either insert the new character or press Backspace to delete the character to the left of the cursor.

To delete all the current text, press Clear.

5.When the new name is set as required, press Save. To return to the label options screen

without saving the changes, press Cancel.

6.Select another button to re-label or press Done.

2420 and 5420 User Guide

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IP Office 3.2

[15-601077] Issue [7] (5 June 2006)

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Avaya 2420, 5420 manual Changing Function Key Labels

5420, 2420 specifications

The Avaya 2420 and 5420 are part of Avaya's comprehensive portfolio of business communication solutions, designed to enhance productivity and collaboration in the workplace. These digital deskphones leverage advanced telecommunications technologies, offering features that cater to various business needs.

Starting with the Avaya 2420, this model is particularly recognized for its user-friendly design. It supports a variety of telephony features that enhance communication efficiency. The phone comes equipped with a standard backlit display, enabling users to easily navigate menus and read information even in low-light environments. The keypad is designed for comfort and reliability, facilitating quick dialing and access to frequently used features, such as hold, transfer, and conference calling.

The Avaya 2420 also supports a range of connectivity options, making it compatible with both older telephony systems and more modern IP-based solutions. Its plug-and-play capability ensures a straightforward setup, allowing businesses to integrate the device into their existing infrastructure without extensive configuration.

On the other hand, the Avaya 5420 is a more advanced model designed for users who require additional functionality and flexibility. This phone combines digital and IP capabilities, offering richer features suited for power users in high-volume environments. One of its standout characteristics is the large graphical display, which allows for easy access to user interfaces and multiple lines of communication.

The 5420 provides enhanced call handling with programmable keys, enabling users to customize their phone settings to meet their unique workflow needs. Additionally, it supports features such as voicemail integration and call logs, streamlining processes and improving responsiveness.

Both models utilize Avaya’s robust communication protocol, ensuring high-quality voice clarity and reliability. The integration of QoS (Quality of Service) technology ensures that voice data is prioritized over other types, maintaining call quality even in busy network conditions.

Moreover, both phones support various accessory options, such as headset connectivity, to accommodate users' diverse working styles.

In summary, the Avaya 2420 and 5420 are reliable digital deskphones that embody Avaya's commitment to enhancing business communications. They combine essential features, connectivity options, and user-friendly designs, catering to both basic and advanced telephony needs in modern workplaces.