The Telephone

The Display

BPhone Locked: Internal calls only.

DCall Forwarding On: See Call Forwarding.

GIn Group:

You can enable/disable group membership.

HHeld Call:

Shows the number of held calls. See Hold.

NDo Not Disturb On: See Do Not Disturb.

0Out of Hours:

This is displayed if one or more Hunt Groups is in "Out-of-Hours" mode.

PParked Calls:

Shows the number of parked calls.

UUnavailable:

This is displayed on the calling station when the called station has Do Not Disturb activated, but is not being covered by voicemail.

VVoicemail:

This is displayed on the calling station when the called station has Do Not Disturb activated, but is being covered by voicemail. See Voicemail.

01Calls in Call History:

The phone can store and display recent calls.

DISC

Disconnected:

 

To end the call, press Speaker.

CONN

Connected:

 

You are on a call.

CONF

Conference Call:

 

You are part of a conference call, displayed on the left hand side of the display. See

 

Conference Calls.

 

Indicates that the displayed item is the currently selected item.

Note

∙The items displayed by your IP phone may differ slightly from the items listed above.

System Features

System Features can only be set against soft Function‘ Keys by your’ system administrator. However, your system administrator may allocate you two self administrator features that will enable you to add System Features to your soft Function Keys.

In addition, there are a number of System Features that you can always access yourself by the use of short codes. Refer to System Features Introduction for details of System Features that you can always access yourself by dialling short codes. For example, to listen to your voicemail messages, dial *17.

2420 and 5420 User Guide

Page 5

IP Office 3.2

[15-601077] Issue [7] (5 June 2006)

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Avaya 5420, 2420 manual Display, System Features
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5420, 2420 specifications

The Avaya 2420 and 5420 are part of Avaya's comprehensive portfolio of business communication solutions, designed to enhance productivity and collaboration in the workplace. These digital deskphones leverage advanced telecommunications technologies, offering features that cater to various business needs.

Starting with the Avaya 2420, this model is particularly recognized for its user-friendly design. It supports a variety of telephony features that enhance communication efficiency. The phone comes equipped with a standard backlit display, enabling users to easily navigate menus and read information even in low-light environments. The keypad is designed for comfort and reliability, facilitating quick dialing and access to frequently used features, such as hold, transfer, and conference calling.

The Avaya 2420 also supports a range of connectivity options, making it compatible with both older telephony systems and more modern IP-based solutions. Its plug-and-play capability ensures a straightforward setup, allowing businesses to integrate the device into their existing infrastructure without extensive configuration.

On the other hand, the Avaya 5420 is a more advanced model designed for users who require additional functionality and flexibility. This phone combines digital and IP capabilities, offering richer features suited for power users in high-volume environments. One of its standout characteristics is the large graphical display, which allows for easy access to user interfaces and multiple lines of communication.

The 5420 provides enhanced call handling with programmable keys, enabling users to customize their phone settings to meet their unique workflow needs. Additionally, it supports features such as voicemail integration and call logs, streamlining processes and improving responsiveness.

Both models utilize Avaya’s robust communication protocol, ensuring high-quality voice clarity and reliability. The integration of QoS (Quality of Service) technology ensures that voice data is prioritized over other types, maintaining call quality even in busy network conditions.

Moreover, both phones support various accessory options, such as headset connectivity, to accommodate users' diverse working styles.

In summary, the Avaya 2420 and 5420 are reliable digital deskphones that embody Avaya's commitment to enhancing business communications. They combine essential features, connectivity options, and user-friendly designs, catering to both basic and advanced telephony needs in modern workplaces.
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