Function Keys

Function Key Programming

If any one of the keys on the telephone is programmed with an Admin or Admin 1 feature key, it allows you to program further features against other function keys. Both Admin and Admin1 are allocated to your function keys by your system administrator and will appear on a menu screen that is similar to the following:

The two tables below list the user programmable features available from Admin and Admin1. For full details of how each function works, see System Features.

Admin: The programmable functions available via an Admin key are:

Name

Description

Toggles

Data

Acct

Account Code Entry

No

Optional

AD

Abbreviated Dial

No

Yes

Admin

Self-Administer

No

No

AutCB

Automatic Callback

Yes

No

CFrwd

Call Forwarding All

Yes

Optional

CPark

Call Park

Yes

Optional

CPkUp

Call Pickup

No

No

Dir

Directory

No

No

DPkUp

Directed Call Pickup

No

Yes

Drop

Drop

No

No

GrpPg

Group Paging

No

Yes

HdSet

Headset Toggle

Yes

No

HfAns

Internal Auto-Answer

Yes

No

HGNS+

Set Hunt Group Night Service

Yes

Yes

Park

Call Park to Other Extension

No

Yes

Prog

Abbreviate Dial Program

No

Yes

RngOf

Ringer Off

Yes

No

SAC

Send All Calls

Yes

No

Spres

AD Suppress

Yes

No

Timer

Timer

Yes

No

TmDay

Time of Day

Yes

No

In addition to the above, there is a key labeled Expl? This key enables you to change the display from the shorthand version displayed at default to a longhand version of your own. See Shorthand Programming Mode and Longhand Programming respectively.

2420 and 5420 User Guide

Page 29

IP Office 3.2

[15-601077] Issue [7] (5 June 2006)

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Avaya 5420, 2420 manual Function Key Programming, Name Description Toggles Data

5420, 2420 specifications

The Avaya 2420 and 5420 are part of Avaya's comprehensive portfolio of business communication solutions, designed to enhance productivity and collaboration in the workplace. These digital deskphones leverage advanced telecommunications technologies, offering features that cater to various business needs.

Starting with the Avaya 2420, this model is particularly recognized for its user-friendly design. It supports a variety of telephony features that enhance communication efficiency. The phone comes equipped with a standard backlit display, enabling users to easily navigate menus and read information even in low-light environments. The keypad is designed for comfort and reliability, facilitating quick dialing and access to frequently used features, such as hold, transfer, and conference calling.

The Avaya 2420 also supports a range of connectivity options, making it compatible with both older telephony systems and more modern IP-based solutions. Its plug-and-play capability ensures a straightforward setup, allowing businesses to integrate the device into their existing infrastructure without extensive configuration.

On the other hand, the Avaya 5420 is a more advanced model designed for users who require additional functionality and flexibility. This phone combines digital and IP capabilities, offering richer features suited for power users in high-volume environments. One of its standout characteristics is the large graphical display, which allows for easy access to user interfaces and multiple lines of communication.

The 5420 provides enhanced call handling with programmable keys, enabling users to customize their phone settings to meet their unique workflow needs. Additionally, it supports features such as voicemail integration and call logs, streamlining processes and improving responsiveness.

Both models utilize Avaya’s robust communication protocol, ensuring high-quality voice clarity and reliability. The integration of QoS (Quality of Service) technology ensures that voice data is prioritized over other types, maintaining call quality even in busy network conditions.

Moreover, both phones support various accessory options, such as headset connectivity, to accommodate users' diverse working styles.

In summary, the Avaya 2420 and 5420 are reliable digital deskphones that embody Avaya's commitment to enhancing business communications. They combine essential features, connectivity options, and user-friendly designs, catering to both basic and advanced telephony needs in modern workplaces.