2420 and 5420 User Guide

Adding a New Speed Dial

To add a new speed dial:

1.Press SpDial. If SpDial is not shown and to exit the current screen, press Exit and

then press Add. If a message appears stating that the speed dial list is full, you must first delete an existing entry before adding any new entry. See Deleting a Speed Dial.

To switch between Name and Number entry, press next to the item you want to edit. The options also change accordingly.

2.With Name selected, begin entering text using the telephone keypad. Each key is marked with the letters and number it provides. You may have to press the key more than once depending on the character you require. For example:

∙The key 2 is also marked as A, B and C. To enter a C, press 2 until C is displayed.

∙If the next character you want to enter is on the same key, press to move the cursor right and then enter the character.

∙By default the first letter is entered in upper-case and the phone then switches to lower-

case entry mode. To change the case of the current character, press Case.

∙To enter a space, press Space.

∙If you make a mistake, press Backspace to delete the character to the left of the cursor.

∙If you have made a mistake in the middle of a character string and do not wish to

backspace and re-enter all the characters, press to step back to one character before

the point where you wish to edit. Either insert the new character or press Backspace to delete the character to the left of the cursor.

∙Press * once enters a . (period) or twice a * (asterix). To enter more than one * (asterix) or

. (period), press to move the cursor to the right and then enter the character.

∙Press # once enters a – (dash) or twice enters a # (hash). To enter more than one # (hash) or - (dash), press to move the cursor to the right and then enter the character.

3.When the name is set as required, press Number.

4.Enter the number required using the dialling keypad. For external numbers remember to enter any external dialling prefix required (e.g. 9).

∙To enter a hyphen, press Hyphen. This does not affect the number dialed but may help make numbers more readable.

∙To enter a 1.5 second pause, press Pause. This will appear as a , (comma) character in the phone number.

∙To move the cursor left or right, press and .

5.To save the speed dial and return to the speed dial list, press Save.

6.To return to the speed dial list without saving the changes, press Cancel.

7.To return to the call handling screen without saving the changes, press Exit.

2420 and 5420 User Guide

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IP Office 3.2

[15-601077] Issue [7] (5 June 2006)

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Avaya 2420, 5420 manual Adding a New Speed Dial, To add a new speed dial
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5420, 2420 specifications

The Avaya 2420 and 5420 are part of Avaya's comprehensive portfolio of business communication solutions, designed to enhance productivity and collaboration in the workplace. These digital deskphones leverage advanced telecommunications technologies, offering features that cater to various business needs.

Starting with the Avaya 2420, this model is particularly recognized for its user-friendly design. It supports a variety of telephony features that enhance communication efficiency. The phone comes equipped with a standard backlit display, enabling users to easily navigate menus and read information even in low-light environments. The keypad is designed for comfort and reliability, facilitating quick dialing and access to frequently used features, such as hold, transfer, and conference calling.

The Avaya 2420 also supports a range of connectivity options, making it compatible with both older telephony systems and more modern IP-based solutions. Its plug-and-play capability ensures a straightforward setup, allowing businesses to integrate the device into their existing infrastructure without extensive configuration.

On the other hand, the Avaya 5420 is a more advanced model designed for users who require additional functionality and flexibility. This phone combines digital and IP capabilities, offering richer features suited for power users in high-volume environments. One of its standout characteristics is the large graphical display, which allows for easy access to user interfaces and multiple lines of communication.

The 5420 provides enhanced call handling with programmable keys, enabling users to customize their phone settings to meet their unique workflow needs. Additionally, it supports features such as voicemail integration and call logs, streamlining processes and improving responsiveness.

Both models utilize Avaya’s robust communication protocol, ensuring high-quality voice clarity and reliability. The integration of QoS (Quality of Service) technology ensures that voice data is prioritized over other types, maintaining call quality even in busy network conditions.

Moreover, both phones support various accessory options, such as headset connectivity, to accommodate users' diverse working styles.

In summary, the Avaya 2420 and 5420 are reliable digital deskphones that embody Avaya's commitment to enhancing business communications. They combine essential features, connectivity options, and user-friendly designs, catering to both basic and advanced telephony needs in modern workplaces.
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