Index

 

A

 

about this guide

1

admin/admin1

29, 30, 31

alternate display

39

answering calls

6, 34

automatic gain control (AGC)

26

B

 

bridged appearance

3

buttons

1, 39

C

 

call appearance keys

3, 4

call center mode

28

call coverage appearance

3

call log

 

deleting

21

overview

17

set up

23

setting

19

speed dial

16, 21

using

19

viewing

20

calls

 

answering

6, 34

appearance keys

3, 4

clearing

7

conference

11, 12, 37

diverting

35

forwarding

34, 37

hold

10

making

7, 20, 33

mute

10

redial

10

voicemail

36

waiting

37

changing

 

function key labels

32

ringer options

22

clearing a call

7

conference

11, 12, 37

contrast

23

D

 

default feature codes

37

deleting

 

call log entry

21

speed dial

15

dialing a speed dial

15

display

5

display contrast

23

display mode

28

diverting calls

35

do not disturb

35, 37

E

 

erasing

 

logged calls

21

settings

24

EU24

38, 39

expansion module

38, 39

external calls

33

F

 

follow me

37

forwarding calls

34, 37

function keys

27, 29, 32

H

 

headset

8

hold

10

hunt group

37

I

 

icons

4

incoming call

6, 8

internal calls

33

L

 

language

25

line appearance

3

longhand programming

31

M

 

making calls

7, 20, 33

message

12

miscellaneous

23

mode

28

mute

10

N

 

normal mode

28

P

 

pick up

37

programming

 

function key

29

longhand

31

shorthand

30

programming

30

R

 

redial

10

relay

37

ring cadence

34

ringer options

22

S

 

self test

24

speakerphone

9

speed dial

 

adding

14

call log

16

deleting

15

dialing

15

editing

16

overview

13

saving

21

using

9

system features

5, 33

T

 

toggle

37

transfer

11

U

 

using

 

call log

19

self test

24

V

 

voicemail

36, 37

2420 and 5420 User Guide

Page 41

IP Office 3.2

[15-601077] Issue [7] (5 June 2006)

Page 45
Image 45
Avaya 5420, 2420 manual Index, 29, 30

5420, 2420 specifications

The Avaya 2420 and 5420 are part of Avaya's comprehensive portfolio of business communication solutions, designed to enhance productivity and collaboration in the workplace. These digital deskphones leverage advanced telecommunications technologies, offering features that cater to various business needs.

Starting with the Avaya 2420, this model is particularly recognized for its user-friendly design. It supports a variety of telephony features that enhance communication efficiency. The phone comes equipped with a standard backlit display, enabling users to easily navigate menus and read information even in low-light environments. The keypad is designed for comfort and reliability, facilitating quick dialing and access to frequently used features, such as hold, transfer, and conference calling.

The Avaya 2420 also supports a range of connectivity options, making it compatible with both older telephony systems and more modern IP-based solutions. Its plug-and-play capability ensures a straightforward setup, allowing businesses to integrate the device into their existing infrastructure without extensive configuration.

On the other hand, the Avaya 5420 is a more advanced model designed for users who require additional functionality and flexibility. This phone combines digital and IP capabilities, offering richer features suited for power users in high-volume environments. One of its standout characteristics is the large graphical display, which allows for easy access to user interfaces and multiple lines of communication.

The 5420 provides enhanced call handling with programmable keys, enabling users to customize their phone settings to meet their unique workflow needs. Additionally, it supports features such as voicemail integration and call logs, streamlining processes and improving responsiveness.

Both models utilize Avaya’s robust communication protocol, ensuring high-quality voice clarity and reliability. The integration of QoS (Quality of Service) technology ensures that voice data is prioritized over other types, maintaining call quality even in busy network conditions.

Moreover, both phones support various accessory options, such as headset connectivity, to accommodate users' diverse working styles.

In summary, the Avaya 2420 and 5420 are reliable digital deskphones that embody Avaya's commitment to enhancing business communications. They combine essential features, connectivity options, and user-friendly designs, catering to both basic and advanced telephony needs in modern workplaces.