PC Configuration Client PC Setup - Windows 98
Compact Contact Center Installation & Maintenance
40DHB0002USBG Issue 1 (11/14/2001) PC Configuration • Page 18
Client PC Setup - Windows 98

1. Windows 98 Modifications

On a machine with Windows 98 already installed, the following settings are
required:
1 The Computer Name must NOT be ARCHIVERSQL.
2 Ensure that the Regional Settings are set to local time [e.g. for UK set it
to English (British)].
3 Make sure that the screen display properties have been set to the
following:
• Desktop Area is set to 800 by 600 pixels
• Color palette is set to 65536.
2. Map Network Drive
1. From the Windows 98 desktop, click (using the right mouse button)
Network Neighborhood and select Map Network Drive.
2. Select a Map Drive (e.g. E:), in the Path Type \\ARCHIVERSQL\C,
ensuring Reconnect at logon is also checked.
3. Click OK. This enables you to share the CCC (e.g. Call Center View)
files.
You are now ready to install CCC applications as detailed on "Install CCC
Applications" on page 20.