Intuity Mailbox User

Collecting Your Messages

Your mailbox keeps messages until they are deleted either by yourself or automatically after a pre-set time period. By default messages are deleted 720 hours (30 days) after being played but your system administrator can change the setting for different message types.

To listen to messages in your mailbox:

1.Log into your mailbox. When you log in, the number of new and priority messages is announced.

2.Press 2 to receive your messages. Alternatively you can press 7 to quickly scan through your messages.

3.When messages are retrieved, they are grouped in categories. Priority messages are presented first, then new messages and then old messages. Once you have heard a new message it is marked as old.

4.Each message starts with a header, which contains details about who the message was from if known and when it was left.

5.You can use the following control whilst listening to your messages.

Skip the message header and listen to message: Press 0.

Reply to or Forwarding Message: Press 1.

Restart message: Press 2.

Pause / Resume: Press 3.

Backup 5 seconds: Press 5.

Advance 5 seconds: Press 6.

Skip message: Press #.

Replay Header: Press 23.

Delete and continue to next message: Press *3.

Leave message in current category and skip to next: Press **4.

Undelete message just deleted: Press **8.

Back to previous message: Press *2.

Skip to next category of messages: Press *#.

Intuity Emulation Mode Mailbox Users Guide

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IP Office 3.0

40DHB0002USCW Issue 8d (2nd March 2005)

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Avaya 40DHB0002USCW manual Collecting Your Messages, To listen to messages in your mailbox