Avaya 40DHB0002USCW manual Administer Personal Greetings, Accessing Personal Greetings

Models: 40DHB0002USCW

1 32
Download 32 pages 55.4 Kb
Page 21
Image 21

Greetings

Administer Personal Greetings

By default, callers directed to you mailbox receive the system greeting ("Your call is being answered by IP Office, <name> is not available, to leave a message wait for the tone, ..."). This is the system greeting (greeting 0) and cannot be changed.

You can record a library of personal greetings, numbered 1 to 9. You can then select which greeting should be applied to various different types of calls (all calls, internal, external, busy, no answer, out of hours).

The process for using personal greetings can be summarized as:

1.Create some personal greetings.

2.Select the call types for which you may want different greetings used.

3.Activate a greeting and the call types for which it should be used.

Accessing Personal Greetings:

1.Log into your mailbox.

2.Press 3 to access your personal greetings.

3.If any call types have been selected an announcement will list the call types and the greeting assigned to that call type e.g. "for out-of-hours calls greeting 1 active".

Intuity Emulation Mode Mailbox Users Guide

Page 21

IP Office 3.0

40DHB0002USCW Issue 8d (2nd March 2005)

Page 21
Image 21
Avaya 40DHB0002USCW manual Administer Personal Greetings, Process for using personal greetings can be summarized as