Greetings
Call Types
You can select to have a different greeting given to different types of call. The first stage of this is to select which call types you want differentiated by using the process below. You can then select which greeting to use for each call type using Activate a Greeting.
1.Login to your mailbox.
2.Press 3 to select personal greetings.
3.Press 4 to select call types.
4.Select the call types required:
•To allow different greeting for internal and external calls, press 1.
•To allow different greetings for busy and no answer calls, press 2.
•To allow a different greeting for out of hours calls, press 3.
•To return to using the same greeting for all calls, press 5.
•When recording a greeting, you can select to have it applied to all calls, see Create a Personal Greeting.
5.Press # to end call type administration.
6.Now use Activate a Greeting to select a greeting and the call types to which it should be applied.
Where several different call types have been selected and greetings have been applied to them, the greeting to be used is decided using the following order of priority:
1.Out of hours.
2.Busy.
3.Internal or external.
4.No answer.
Intuity Emulation Mode Mailbox Users Guide | Page 23 |
IP Office 3.0 | 40DHB0002USCW Issue 8d (2nd March 2005) |
