Intuity Mailbox User

Activate a Greeting

Once you have recorded some personal greetings and selected the call types for which you want greetings, you can assign your greetings to those call types.

Note: When several call types have been selected and greetings made active for each, the greeting used for any particular call is decided using the following order of priority:

1.Out of hours.

2.Busy.

3.Internal or external.

4.No answer.

The process for selecting call types is:

1.Login to your mailbox.

2.Press 3 to select personal greetings.

3.Press 3 to activate a greeting.

4.Enter the greeting number, 1 to 9, when requested.

5.The list of possible options will be played, these depend on the selected call types:

To apply the greeting to all call types, press 0.

To apply the greeting to internal calls, press 1.

To apply the greeting to external calls, press 2.

To apply the greeting to out of hours calls, press 3.

To apply the greeting to busy calls, press 4.

To apply the greeting to no answer calls, press 5.

6.When finished, press # to return to the greetings menu.

Where several different call types have been selected and greetings have been applied to them, the greeting to be used is decided using the following order of priority:

1.Out of hours.

2.Busy.

3.Internal or external.

4.No answer.

Intuity Emulation Mode Mailbox Users Guide

Page 24

IP Office 3.0

40DHB0002USCW Issue 8d (2nd March 2005)

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Avaya 40DHB0002USCW manual Activate a Greeting