Avaya M-ACCF/SF manual Table B.1 Troubleshooting Tips, Elan/Vlan

AppendixB

Troubleshooting

Use the table below to troubleshoot common problems. If you still experience problems, please contact Avaya’s Technical Support.

Table B.1 Troubleshooting Tips

Problem	Probable Cause	Solution
1)The ATM Access	1)Not inserted	1)Check that it is inserted all the
module IP does not	correctly in M770	way into the switch and that the
answer Ping	switch.	screws are tightened.
(general)	2)No power	2)Verify IP configuration by
	3)Incorrect IP	connecting a terminal to the
	parameters	M-ACC Access module’s Console
		port. Check whether IP and
		gateway addresses have been
		defined for the module.
		3)Check that the OPR and ATM
		LEDs are ON?
2)No response to ping	1)VLAN of the port	1)VLAN of the port is not set to
when your PC is	is not set to	VLAN 1
connected via a	VLAN 1
Cajun M770
X-Switch Ethernet
Port
3)No response to ping	ELAN default state	1)Set ELAN default to the up state
when the pinging	is either down or	2)Check the ATM switch
station is in the	disable	configuration
ATM network
LNK LED is blinking	Incompatible port	Check the speed of the ATM Access
even though cable is	speed	module port and ATM switch
connected
ELAN/VLAN	Misconfiguration of	Check ATM switch LANE
Association problems	LANE services to	parameters
	this ELAN

Avaya M770 M-ACCF/SF ATM Access Modules User’s Guide 89