Axis Communications user manual Emergency Recovery Procedure, Recover the Axis 206/AXIS 206M

AXIS 206 - Troubleshooting 40

Emergency Recovery Procedure

If power to the AXIS 206 is lost during the upgrade, the process will fail and the unit will become unresponsive. A flashing red Status LED indicates a failed upgrade. To recover the AXIS 206 or the AXIS 206M, follow the steps below.

If the upgrade for the AXIS 206W fails, please contact Axis support at:

www.axis.com/techsup

Recover the AXIS 206/AXIS 206M

1.Unix/Linux - From the command line, type the following: arp -s <IP address of AXIS 206> <Serial number> temp ping -s 408 <IP address of AXIS 206>

Windows - From a command/DOS prompt, type the following: arp -s <IP address of AXIS 206> <Serial number>

ping -l 408 -t <IP address of AXIS 206>

Note: The serial number is on the label on the product casing.

2.If the unit does not reply within a few seconds, restart it and wait for a reply. Press CTRL+C to stop Ping.

3.Open a browser and type in the AXIS 206’s IP address. In the page that appears, use the Browse button to select the upgrade file to use, e.g. axis206.bin or axis206m.bin. Then click the Load button to restart the upgrade process.

4.After the upgrade has completed (1-10 minutes), the unit will automatically restart and show a steady green on the Power and Status LED:s and flashing green or amber on the Network LED.

5.Repeat the ARP and Ping commands as described above.

6.Open a new browser and enter the unit's IP address.

7.Reconfigure your settings.

If the emergency recovery procedure does not get the AXIS 206/AXIS 206M up and running again, please contact Axis support at www.axis.com/techsup/