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AXIS 206 - Troubleshooting
The AXIS 206W cannot be accessed from a Web browser
The wireless settings in the AXIS 206W
do not match those in the wireless
access point.
Check that the SSID and security settings are identical in the camera and in the access
point. Check the configuration with the USB cable. See page 15. Check the configuration
in the wireless access point.
Support for 802.11b disabled or miss-
ing.
Check that the wireless access point supports the 802.11b standard and that this is
enabled.
Wireless access point requires MAC
address registration.
Check if the AXIS 206W’s MAC address needs to be registered in the wireless access
point, before it will be allowed to access the wireless network. Check the access point’s
settings and/or documentation.
The IP address for the AXIS 206W is no longer valid
The DHCP assigned IP address has
changed.
Unplug and plug the USB cable back in, to update the IP address in the AXIS Setup Tool.
For more information on how to discover the IP address, see also page 16.
The AXIS 206 is accessible locally, but not externally
Firewall protection. Check the Internet firewall with your system administrator.
Default routers required. Check if there are default router settings that must be configured.
The Power indicator is not constantly lit
Faulty power supply. Check that you are using the correct power supply. See the technical specifications.
The Status and Network indicator LED:s are flashing red
Hardware failure. Contact your Axis dealer.
The Status indicator LED is flashing red and the camera is inaccessible
A firmware upgrade has been inter-
rupted or the firmware has otherwise
been damaged.
See the Emergency Recovery Procedure above.
No images displayed on web page
Problem with AMC.
(Internet Explorer only)
To enable the updating of images in Microsoft Internet Explorer, set your browser to
allow ActiveX controls. Also, make sure that AXIS Media Control (AMC) component is
installed on your workstation.
Installation of additional ActiveX com-
ponent restricted or prohibited
Configure the AXIS 206 to use a Java applet for updating the images under
Live View Config > Layout > Default Viewer for Internet Explorer. See the online help for
more information.
Video/Image Problems
Image too dark or too light. Check the image settings. See the online help for more information.
Slow image update. Configuring, e.g. high-resolution images, high frame rates, etc, will reduce the perfor-
mance of the camera.
Low frame rate and/or noisy images. If there is insufficient lighting available, adjust the Low Light Behavior settings under
the Advanced Image settings. See the online help for more information.
Slow performance. Slow performance may be caused by e.g. heavy network traffic, too many users access-
ing the unit, low performance clients, Image rotation.
Image gradually gets darker or lighter. When using the AXIS 206 in locations lit by fluorescent lighting, check in the advanced
image settings that the Exposure control is set to Flicker-free.
Poor quality snapshot images
Screen incorrectly configured on your
workstation
In Display Properties, configure your screen to show at least 65000 colors, i.e. at least
16-bit. Using only 16 or 256 colors will produce dithering artifacts in the image.