AXIS 206 - Troubleshooting 42

The AXIS 206W cannot be accessed from a Web browser

 

The wireless settings in the AXIS 206W

Check that the SSID and security settings are identical in the camera and in the access

 

do not match those in the wireless

point. Check the configuration with the USB cable. See page 15. Check the configuration

 

access point.

in the wireless access point.

 

Support for 802.11b disabled or miss-

Check that the wireless access point supports the 802.11b standard and that this is

 

ing.

enabled.

 

Wireless access point requires MAC

Check if the AXIS 206W’s MAC address needs to be registered in the wireless access

 

address registration.

point, before it will be allowed to access the wireless network. Check the access point’s

 

 

settings and/or documentation.

The

 

 

IP address for the AXIS 206W is no longer valid

 

 

 

 

The DHCP assigned IP address has

Unplug and plug the USB cable back in, to update the IP address in the AXIS Setup Tool.

 

changed.

For more information on how to discover the IP address, see also page 16.

The

 

AXIS 206 is accessible locally, but not externally

 

 

 

 

Firewall protection.

Check the Internet firewall with your system administrator.

 

Default routers required.

Check if there are default router settings that must be configured.

The

 

 

Power indicator is not constantly lit

 

 

 

 

 

Faulty power supply.

Check that you are using the correct power supply. See the technical specifications.

The

 

Status and Network indicator LED:s are flashing red

 

 

 

 

Hardware failure.

Contact your Axis dealer.

The

 

Status indicator LED is flashing red and the camera is inaccessible

Afirmware upgrade has been inter- rupted or the firmware has otherwise been damaged.

No images displayed on web page

See the Emergency Recovery Procedure above.

 

Problem with AMC.

To enable the updating of images in Microsoft Internet Explorer, set your browser to

 

(Internet Explorer only)

allow ActiveX controls. Also, make sure that AXIS Media Control (AMC) component is

 

 

installed on your workstation.

 

Installation of additional ActiveX com-

Configure the AXIS 206 to use a Java applet for updating the images under

 

ponent restricted or prohibited

Live View Config > Layout > Default Viewer for Internet Explorer. See the online help for

 

 

more information.

Video/Image Problems

 

 

 

 

 

Image too dark or too light.

Check the image settings. See the online help for more information.

 

Slow image update.

Configuring, e.g. high-resolution images, high frame rates, etc, will reduce the perfor-

 

 

mance of the camera.

 

Low frame rate and/or noisy images.

If there is insufficient lighting available, adjust the Low Light Behavior settings under

 

 

the Advanced Image settings. See the online help for more information.

 

Slow performance.

Slow performance may be caused by e.g. heavy network traffic, too many users access-

 

 

ing the unit, low performance clients, Image rotation.

 

Image gradually gets darker or lighter.

When using the AXIS 206 in locations lit by fluorescent lighting, check in the advanced

 

 

image settings that the Exposure control is set to Flicker-free.

 

 

 

Poor quality snapshot images

 

Screen incorrectly configured on your workstation

In Display Properties, configure your screen to show at least 65000 colors, i.e. at least 16-bit. Using only 16 or 256 colors will produce dithering artifacts in the image.

Page 43
Image 43
Axis Communications 206 user manual Status and Network indicator LEDs are flashing red