TROUBLESHOOTING
“Cannot communicate with printer” or “printer not found” error message appears in Printer Driver Status Monitor
Again, this may result from the printer being powered off or from any of the issues mentioned above. Check that the printer is online, and make sure that it is not out of paper or jammed. Some printers “sleep” after periods of inactivity. In any of these cases, restore the printer to functionality, then, if necessary, reboot the Print Server.
If those issues are addressed and the problem still exists, Belkin recommends that the user disable the Printer Driver Status Monitor on the computer. The status monitor, a convenient checkpoint for the user, usually requires a direct connection between the computer and the printer. It may not communicate with the printer when connected to a print server on a network.
Instead, use the Windows “Printer Status” window to check printing status.
37
