T R O U B L E S H O O T I N G
General
My computer does not boot when connected to the PRO2 but works fine when I connect the keyboard, video, and mouse directly to the computer.
•Make sure that the keyboard and mouse cables are connected tightly between the PRO2 and the computer.
•Check that the keyboard and mouse cables are not crossed.
Video
I am getting ghosting, shadowing, or fuzzy images on my monitor.
•Check that all video cables are inserted properly.
•Check that the monitor you are using supports the resolution and
•Check that the graphics card you are using supports the resolution and
•Connect the monitor directly into the computer you are having trouble with to see if the problem still appears.
I am getting a black screen on my monitor.
• Check that all video cables are inserted properly.
• If you are not using a power adapter, check that the keyboard cable is connected and inserted properly between the computer and PRO2 for the appropriate port.
• If you are using the PRO2 only for video switching and have no keyboard and mouse connection between the PRO2 and PC, you will need to purchase the optional 9V DC, 600mA power adapter
• Connect your monitor directly to the computer to verify that your
monitor is functioning properly.
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