BenQ M315 user manual Troubleshooting

Troubleshooting

If you encounter problems while using the phone, or if it performs erratically, you can consult the information in the chart below. If your particular problem cannot be resolved using the information in the chart, contact the dealer where you purchased the phone.

Problem		Possible cause						Solution
	• The network signal is too							Move to a location where the
	weak		at	your		current		network signal	can	be
	location — for example, in							properly received.
	a basement or near a tall
	building-because wireless
	transmissions					can	not
Poor	effectively reach it.
	• The	network			is	busy	at	Avoid using the phone		at
reception
	the		current		time		(for	such times, or try again after
	example,			during peak				waiting a short time.
	times, there may be too
	much		network			traffic	to
	handle additional calls).
	• You are too far away from							You can request a service
	a base station for your							area map from your network
	network operator.							operator.
	• Poor network trunk quality							Hang up the phone and dial
	on the part of your							again. You may be switched
Echo or noise	network operator.							to a better-quality	network
								trunk or phone line.
	• Poor local telephone line
	quality.

Troubleshooting 95