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Troubleshooting
If you encounter problems while using the phone, or if it performs erratically, you can consult the information in the chart below. If your particular problem cannot be resolved using the information in the chart, contact the dealer where you purchased the phone.
Problem |
| Possible cause |
| Solution |
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| • The network signal is too | Move to a location where the | |||||||||
| weak | at | your | current | network signal | can | be | ||||
| location — for example, in | properly received. |
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| a basement or near a tall |
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| transmissions |
| can | not |
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Poor | effectively reach it. |
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• The | network | is | busy | at | Avoid using the phone | at | |||||
reception | |||||||||||
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| current | time | (for | such times, or try again after | ||||||
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| example, | during peak | waiting a short time. |
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| times, there may be too |
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| much | network | traffic | to |
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| handle additional calls). |
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| • You are too far away from | You can request a service | |||||||||
| a base station for your | area map from your network | |||||||||
| network operator. |
| operator. |
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| • Poor network trunk quality | Hang up the phone and dial | |||||||||
| on the part of your | again. You may be switched | |||||||||
Echo or noise | network operator. |
| to a | network | |||||||
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| trunk or phone line. |
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| • Poor local telephone line |
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| quality. |
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