Go to Settings Call | BenQ M315 guide

	Problem	Possible cause		Solution
		• SIM card invalid.		Contact your network
	Unable to			operator.

		• You are not within	the	Check the service area with
	connect to the	• You are not within	the	Check the service area with
	connect to the	network's service area.		your network operator.
	network.	network's service area.		your network operator.
	network.
		• Poor signal.		Move to an open space, or if
				you are inside a building,
				move closer to a window.

	You cannot	• You have activated	the	Go to Settings > Call
	answer	Call Barring feature.		Settings > Call Barring,
	incoming			and then select Cancel All.
	calls.
		• You have activated	the	Go to Settings > Call
	You cannot	Call Barring feature.		Settings > Call Barring,
	You cannot			and then select Cancel All.
	make
	outgoing	• You have activated the		Go to Settings > Call
	calls.	Fixed Dial Number		Settings > Fixed Dial
		feature.		Number, and then select
				Off to turn off this feature.
		• You have entered an		Contact your network
	PIN Code is	incorrect PIN code three		operator. If the network
	PIN Code is	consecutive times.		operator provides the SIM
	blocked.			card's PUK code, use the
				PUK code to unlock the SIM
				card.

		• The battery or battery		Contact the dealer.
		charger is damaged.

	Battery will	• The phone's temperature		Adjust the battery charging
	Battery will	is below 0 °C or higher		environment to avoid
	not charge.	is below 0 °C or higher		environment to avoid
	not charge.	than 45°C.		extremes of temperature.
				extremes of temperature.


		• Poor contact between the		Check all connectors to
		battery and charger.		make sure all connections
				have been properly made.

Troubleshooting 97

Image 109

BenQ M315 user manual Go to Settings Call

Contents

Mobile Phone User’s Manual BenQ M315 Disclaimer Copyright Safety Information Specific Operating Restrictions Driving Posted Facilities Blasting Areas European Union Directives Conformance Statement Table of Contents Menus Games Care and Maintenance Troubleshooting Inserting Your SIM Card Preparing Your Phone For Use Installing the Back Cover Installing the BatteryPage Turning the Phone On Preparing Your Phone For Use Your Phone at a Glance Getting to Know Your Phone Bottom and back views Standby Screen Main menu Camera mode Book Icon Function Description Icons in the LCD displays Status Bar Settings Call Settings Call Divert. See Function keys Using the Keys in the Standby Mode Left soft key Bluetooth Shortcut Alphanumeric keys Main menu Menu NavigationSub-menu Ending a Phone Call Making a Phone Call Rejecting an Incoming Call Answering a Phone CallMaking an International Call Dialing an Extension Number Making an Emergency CallSpeed Dialing Listening to Voicemails Adding Contacts to the Phone Book Phone Book Additional phone book entries on phone memory Phone book entries on phone memory SIM Card Phone Book Highlighted. Press to scroll to the name you want Finding Contacts in the Phone Book Using Your Phone Last Missed, Dialed, and Received Calls Mute Operations During a CallPutting a Call on Hold Making a Second Call In-Call MenuCall Waiting Call Records Phone BookConference End Call Send DtmfHold/Unhold/Swap Mute/Unmute Calculator Using the Silent Profile Camera Press to zoom in or out When you are ready to take a picture, press Using Your Phone Shortcuts Setting Shortcuts Using Shortcuts Editing and Sending a New Short Message Messages Messages SMS Templates. See Receiving and Reading a Short Message Using Your Phone Cleaning Up Messages Using the SMS TemplatesManaging Outbox Managing Drafts Service Center No Settings Save Msg. toBearer Mode Message Type Validity PeriodStatus Report Direct Reply Editing and Sending MMS Messages MMS Insert Using Your Phone Reading an MMS Message Using the MMS Templates Filter SettingsExpiry Reply Type Deferred Download SMS ChatDelivery Report Read Report Receiving a request for a new chat Receiving a reply to your chat message Leaving a chat session VoicemailGet Voicemail Set Number Receive Cell BroadcastTopics Language Memory Status Input Modes Changing the Text Input Mode How to use iTap Predictive Input Mode iTapExample of iTap in use Numeric Input Mode Letter Input Mode ABCSymbol Input Mode How to use the letter input mode Direct Connection to URLs Establishing Connection with Your Bluetooth Headset Using the BluetoothOrganizing your Devices Add Find Copy EditDelete Caller Group My Number Business Card Missed Call RecordsReceived Dialed Duration Cleanup All Cost Limit CostSet Games GamesCherry Boy Eda Mouse Album Media Center Melody Image Rename Allows you to give a new name to the ring tone Tools Alarm Calendar Auto Time ZoneOff Confirm First Menus Currency Converter Shortcuts Stopwatch Bluetooth WAP Service Oper. Service Start Browser How to close the browser and end the online sessionBrowsing a webpage WAP Message WAP Settings „ CSD Use only the dialup network Clear URLs Clear Cache Auto Power On/Off SettingsDate & Time Profiles Power OffNormal Meeting Handsfree OutdoorsAirplane Personal Answer Mode Ring VolumeCall Ring Message Tone Display RestoreRename Wallpaper Contrast Personal BannerBrightness Audio Call SettingsConnect Alert Minute Minder Cancel All When BusyCall Divert Forward All Change Password Incoming When RoamingCall Barring All Outgoing Auto Redial Call WaitingFixed Dialing Number Network Outside AccessActive Line User Group Band Setting Network ModeAvailable List Connection Security Service TonePIN Code PIN2 Code Language Power Saving ModeInput Restore Care and Maintenance Troubleshooting Problem Possible cause Go to Settings Call Troubleshooting