The computer projected image is too big for the screen or appeared to be cut- off

Cause

Remedy

 

 

 

The computer's resolution does not

1.

Make sure Auto Resize is set to On in

match the projector's resolution.

 

the Image menu.

 

2.

Make sure the H Position and V Position

 

 

 

settings are correct in the Image menu.

 

3.

Configure the computer's external

 

 

display resolution to the projector's

The computer's external monitor

 

native resolution (1024 x 768 for

 

PB8253/PB8263). If this option is not

setting is locked in 640 x 480.

 

 

available, select one of the compatible

 

 

 

 

listed in "Supported timing for PC

 

 

(including DVI-I) input" on page 58.

 

4.

Check if your presentation files are

 

 

created for a different resolution.

 

 

 

My Window Media Player program works great on my computer, but the movie window is dark on my projector, while the Media Player tools display OK.

Cause

Remedy

 

 

 

Change the Display settings. Click Start >

 

Control Panel > Display > Settings >

 

Advanced > Display. See you computer

The computer external display is set

documentation for details, if you cannot find

the Display settings by following the

as a secondary display.

instructions above. Set the Monitor to Primary,

 

 

and the Panel to Secondary. You will see the

 

movie window on the projector image, while

 

the Panel movie window will be dark.

 

 

The remote mouse function does not work.

Cause

Remedy

 

 

The USB cable is not correctly

Check the connection. See "Connecting a

computer" on page 22 for details.

connected to the projector or

If it still doesn't work, check the mouse driver.

computer.

See the mouse documentation for details.

 

 

 

56 Troubleshooting

Page 56
Image 56
BenQ PB8263 user manual Remote mouse function does not work