10
troubleSHootINg
Problem PoSSIble CauSe PoSSIble SolutIoN
• Unit will not start. • Cord not plugged in. • Plug appliance into a working
outlet.
• Main switch not on. • Turn main switch on.
• Floor head not correctly • Ensure floor head is correctly
fitted. attached.
• Handle not fitted • Fit Handle correctly
correctly - LED’s do not
light up.
• Circuit fuse is blown. • Replace circuit fuse. (If the
product repeatedly causes the
circuit fuse to blow, discontinue
use immediately and have it
serviced at a Black & Decker
service center or authorized
servicer.)
• Circuit breaker is tripped. • Reset circuit breaker. (If the
product repeatedly causes the
circuit breaker to trip,
discontinue use immediately
and have it serviced at a Black &
Decker service center or
authorized servicer.)
• Cord or switch is • Have cord or switch replaced
damaged. at a Black & Decker Service
Center or Authorized Servicer.
• Mop will not make steam. • No water in water tank. • Add water to the water tank.
• Tank not fitted correctly. • Ensure tank is fully attached and
seated.
• Mop leaves water on floor. • Cleaning pad is too wet. • Unplug unit from power outlet
and change the micro-fiber
cleaning pad.
• Mop left spot on floor. • Mop left in one spot too • Never leave the steam mop on
long. the floor with a damp or wet
cleaning pad still attached when
not in use.
• Hard water. • Use distilled water.
For assistance with your product, visit our website www.blackanddecker.com for the
location of the service center nearest you or call the BLACK & DECKER help line at
1-800-544-6986.