Black Box KV3204A, KV3304A manual Performing upgrades, Items required to perform an upgrade, Page

ServSwitch Wizard VGA (USB)

4.3 Performing upgrades

The ServSwitch Wizard VGA (USB) unit is fully upgradable via flash upgrade. Such upgrades require a Windows-based computer system to be linked via the OPTIONS port.

Items required to perform an upgrade

•Optional upgrade cable (see Appendix C for pin-out specifications).

•A Windows-based upgrade computer with an RS232 serial port.

•The latest version of the KVM Firmware Uploader and firmware files for the ServSwitch Wizard VGA (USB) unit (available from Black Box Technical Support—call 724-746-5500 or send an e-mail to info@blackbox.com).

To use the KVM Firmware Uploader utility

1Download the latest ServSwitch Wizard VGA (USB) unit KVM Firmware Uploader from Black Box Technical Support and install it on a Windows based upgrade computer that will be connected to the ServSwitch Wizard VGA (USB) unit. The files are sup- plied as a compressed ZIP file. Decompress the ZIP file with an appropriate tool such as WinZip (www.winzip.com) and copy all contained files to the same folder on the upgrade computer.

2Remove the power supply plug from the rear panel of the unit.

3Connect the serial port of the upgrade computer to the OPTIONS port on the rear panel of the unit using the optional upgrade cable. There is no need to adjust the computer’s serial port settings as the application will do this automatically.

4While powering on or when already powered: Press and hold the COMPUTER and MODE buttons (for up to ten seconds) until the numeric indicator shows ’U’.

5From the folder created/used in step 1, select the KVMUploader file/icon to run the upgrade utility. The KVM Firmware Uploader dialog will be displayed:

Figure 4-1. KVM Firmware Uploader utility screen.

6Click the Query Unit button to confirm that communication is possible with the ServSwitch Wizard VGA (USB) unit and to establish its firmware details. If successful, the ‘Unit connected’ field should show the name of the ServSwitch Wizard VGA (USB) unit and the current firmware will also be listed.

If the application cannot contact the ServSwitch Wizard VGA (USB) unit, re-check the connection cable and click the Advanced... button to check that the correct serial port is being used. Change the serial port within the Advanced... section, if necessary.

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