ServSwitch Wizard VGA (USB)

4.3 Performing upgrades

The ServSwitch Wizard VGA (USB) unit is fully upgradable via flash upgrade. Such upgrades require a Windows-based computer system to be linked via the OPTIONS port.

Items required to perform an upgrade

Optional upgrade cable (see Appendix C for pin-out specifications).

A Windows-based upgrade computer with an RS232 serial port.

The latest version of the KVM Firmware Uploader and firmware files for the ServSwitch Wizard VGA (USB) unit (available from Black Box Technical Support—call 724-746-5500 or send an e-mail to info@blackbox.com).

To use the KVM Firmware Uploader utility

1Download the latest ServSwitch Wizard VGA (USB) unit KVM Firmware Uploader from Black Box Technical Support and install it on a Windows based upgrade computer that will be connected to the ServSwitch Wizard VGA (USB) unit. The files are sup- plied as a compressed ZIP file. Decompress the ZIP file with an appropriate tool such as WinZip (www.winzip.com) and copy all contained files to the same folder on the upgrade computer.

2Remove the power supply plug from the rear panel of the unit.

3Connect the serial port of the upgrade computer to the OPTIONS port on the rear panel of the unit using the optional upgrade cable. There is no need to adjust the computer’s serial port settings as the application will do this automatically.

4While powering on or when already powered: Press and hold the COMPUTER and MODE buttons (for up to ten seconds) until the numeric indicator shows ’U’.

5From the folder created/used in step 1, select the KVMUploader file/icon to run the upgrade utility. The KVM Firmware Uploader dialog will be displayed:

Figure 4-1. KVM Firmware Uploader utility screen.

6Click the Query Unit button to confirm that communication is possible with the ServSwitch Wizard VGA (USB) unit and to establish its firmware details. If successful, the ‘Unit connected’ field should show the name of the ServSwitch Wizard VGA (USB) unit and the current firmware will also be listed.

If the application cannot contact the ServSwitch Wizard VGA (USB) unit, re-check the connection cable and click the Advanced... button to check that the correct serial port is being used. Change the serial port within the Advanced... section, if necessary.

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Black Box KV3204A Performing upgrades, Items required to perform an upgrade, To use the KVM Firmware Uploader utility

Black Box ServSwitch Wizard VGA (USB), KV3004A, KV3204A, KV3404A, KV3304A specifications

The Black Box KV series of KVM (Keyboard, Video, Mouse) switches, including the KV3404A, KV3204A, KV3304A, and KV3004A, offer a robust solution for managing multiple computers from a single workstation. These devices are designed for efficiency, reliability, and user-friendly operation, catering to the needs of IT professionals across various industries.

The KV3404A KVM switch is capable of supporting up to four servers and features high-resolution VGA video output. It employs USB technology for keyboard and mouse connectivity, ensuring broad compatibility with various operating systems. This switch enables users to quickly switch between connected servers using a simple push-button interface or keyboard shortcuts, enhancing workflow and saving time.

The KV3204A offers similar functionality but adds the convenience of a built-in OSD (On-Screen Display), which provides an intuitive graphical interface for managing the connected devices. The OSD allows users to easily identify and switch between servers using an on-screen menu, streamlining operations in environments with multiple systems.

The Black Box ServSwitch Wizard VGA (USB) is known for its advanced video enhancement technology, providing superior image quality and extended distance support. It can transmit video signals up to 65 meters, making it suitable for large areas where the servers may be located far from the workstation. Additionally, this model is compatible with various video resolutions, ensuring high-definition performance across all connected devices.

The KV3304A and KV3004A models cater to different user needs, with the KV3304A supporting video resolutions up to 1920 x 1080 pixels. Meanwhile, the KV3004A focuses on essential KVM functionality, making it an economical choice for users who require basic switching capabilities without additional features.

In terms of security, these KVM switches are equipped with features like hot plugging and keyboard and mouse emulation, ensuring a seamless user experience. With support for multiple operating systems, including Windows and Linux, the KV series presents a versatile solution for businesses looking to optimize their IT management.

Overall, the Black Box KV series provides a comprehensive, user-centric approach to KVM switching. With advanced features, reliable performance, and excellent compatibility, these devices are ideal for data centers, server rooms, and any environment where efficient server management is a priority.